Job Description

General Description:

The Billing Supervisor is responsible for ensuring the accurate and timely recording of all billable activities within the organization. This position is critical to maintaining financial accuracy by updating billing trackers, auditing Master Service Agreements (MSAs), and collaborating with department supervisors to capture all billable hours, materials, and assessorial charges. The role requires meticulous attention to detail and strong coordination with the Finance Billing Department to ensure all billing categories—VAS, SP, Retail, Materials, and Storage—are accurately captured and recorded.

Requirements

Essential Duties & Job Functions:

• Daily Billing Oversight: Ensure all billable activities are captured and recorded daily.
• Billing Tracker Management: Update and maintain the billing tracker daily for accuracy and completeness.
• MSA Auditing: Audit all Master Service Agreements (MSAs) to ensure correct billing practices.
• Collaboration with Departments: Work with department supervisors to capture billable hours, materials, and assessorial charges.
• Finance Coordination: Partner with the Finance Billing Department to audit and verify billing for VAS, SP, Retail, Materials, and Storage.
• Record Maintenance: Maintain detailed records of all billable activities for reference and auditing purposes.
• Process Improvement: Identify opportunities to improve billing processes and enhance accuracy.
• Compliance & Accuracy: Ensure compliance with company billing policies and procedures.
• Reporting & Analysis: Discover insights and communicate to leadership on additional revenue gains.

Job Qualifications Mandatory:

1. Associate's or Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
2. 3+ years of experience in billing, finance, or a related field, preferably in a supervisory role.
3. Strong knowledge of billing practices, financial audits, and record-keeping.
4. Excellent attention to detail and organizational skills.
5. Ability to analyze financial data and identify discrepancies.
6. Strong communication skills to collaborate with multiple departments.
7. Proficiency in Microsoft Excel and financial management software.

Work Environment:

• Office and Warehouse setting within the Atlanta facility.
• Collaboration with finance and operations teams.
• Occasional Travel to other sites may be required.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit for lengthy periods of time, using a computer and keyboard. The employee may be required to walk often between departments in a warehouse setting or between warehouse buildings in the campus. The employee is regularly required to communicate or listen. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Contingencies:

Any offer of employment will be contingent upon:

1. Satisfactory results of background and reference checks.

Employer Rights:

• This job description does not list all duties of the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.
• The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.