Job Description

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Billing Staff - Air & Ocean Operations

Join PT CEVA AIR OCEAN Indonesia as a Billing Staff within our Air & Ocean Operations department, based in Jakarta at the Blugreen Integrated Boutique Office. As a key member of our air division, you will play an essential role in ensuring accurate and timely billing processes that support our logistics operations in air and ocean freight services.

About the Role

As a Billing Staff member, you will be responsible for preparing and managing shipment invoices, collaborating closely with the finance and operations teams. Your work will ensure that clients receive precise billing information in compliance with company policies and international shipping standards. This role demands meticulous attention to detail and a deep understanding of shipping documentation and billing procedures.

Main Duties and Responsibilities

• Ensure all shipment invoices are created accurately and in a timely manner to meet operational schedules.
• Maintain accountability for meeting agreed Key Performance Indicators (KPIs), proactively addressing any issues to prevent recurrence. Implement corrective actions in line with company regulations and procedures.
• Review draft invoices for billing accuracy, verifying billing parties, third-party codes, Incoterms, supporting documentation completeness, and correctness of cost and sell amounts, including proper use of House Carrier Codes (HCC).
• Issue final invoices and coordinate with the document server team to ensure prompt dispatch of invoice documents.
• Release invoices and related documents to shippers, consignees, or their authorized brokers upon receiving payment confirmation from the Finance team, especially for cash customers.
• Prepare and submit Credit Note (CN) application forms when necessary, in compliance with company guidelines and local regulations.

Additional Responsibilities

• Collaborate with cross-functional teams including finance, operations, and customer service to resolve billing discrepancies and inquiries promptly and professionally.
• Maintain accurate and organized records of billing transactions and documentation for auditing and reporting purposes.
• Stay updated on relevant industry practices, regulations, and billing standards to continuously improve billing accuracy and efficiency.
• Participate in training sessions and knowledge-sharing initiatives to enhance team capabilities and support overall department goals.

Key Skills and Qualifications

• Proven experience in billing, invoicing, or finance-related roles, preferably in logistics or freight forwarding sectors.
• Strong attention to detail and accuracy in document verification and data entry.
• Good understanding of shipping terms, Incoterms, and freight cost structures.
• Ability to work effectively under pressure and meet strict deadlines.
• Excellent communication skills for liaising with internal teams and external clients.
• Proficient in common office software and billing systems.

Why Work with PT CEVA AIR OCEAN Indonesia?

We are committed to fostering an inclusive, respectful, and collaborative work environment where every team member's contribution is valued. Working with us offers opportunities for professional growth within the dynamic logistics and freight industry. You will be part of a forward-thinking company dedicated to operational excellence and customer satisfaction.

If you are detail-oriented, reliable, and eager to contribute to a leading air logistics company, we invite you to apply and join our dedicated team.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.