This is a remote position.
At Outsource Access, we help U.S.-based independent loss adjusting and insurance risk management leaders protect their financial accuracy and client relationships
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We don't just process invoices—we make sure that every billable hour, timesheet, and financial document is flawlessly audited and submitted on time to keep the client's revenue engine moving seamlessly
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Guarding Revenue Accuracy:
You will meticulously review, edit, and audit complex time tracking sheets within custom time management systems. By catching errors in grammar, codes, and service descriptions before they reach the client, you ensure absolute billing integrity.
Streamlining Portal Workflows:
You will take full ownership of major client billing portals, converting financial documentation into crisp, organized formats and uploading invoices swiftly to guarantee zero friction or delays in payment cycles.
Connecting Key Stakeholders:
You will act as a central communications bridge, daily managing active shared inboxes and seamlessly collaborating with Collections departments, internal managers, and regional field offices to resolve inquiries instantly.
Building the Playbook:
You will pull regular monthly reporting insights and proactively document unique, client-specific billing rules and instructions into clear, repeatable processes to scale internal performance.
The Meticulous Auditor:
You possess a high natural attention to detail and love cross-checking data; you view yourself as the final gatekeeper of compliance and numbers.
The Proactive Communicator:
You are comfortable working independently in a fast-paced environment and have excellent professional written and verbal English skills to interface comfortably across multiple internal corporate departments.
The Highly Organized Deadline-Meeter:
High invoice volumes and tight daily turnaround schedules do not phase you; you know how to map out and prioritize your workday effectively.
Tech-Savvy:
You navigate Microsoft Office (especially Excel power features) with ease and quickly adapt to complex, proprietary billing and time management software platforms.
Your Home Office:
You have a reliable, secure work-from-home setup with a capable private device and high-speed internet ready to align with dedicated U.S. Eastern Standard Time (EST) operational hours.
You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:
Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.
We exist to close the cultural gaps left by outdated offshore outsourcing models and to unlock smarter scaling for solopreneurs and small businesses. By combining the insight of our U.S.-based leadership with a world-class Virtual Assistant team, we help businesses scale faster—without the typical growth roadblocks.
Our solution is built specifically for entrepreneurs and business owners, addressing three major pain points:
Risk Management
Lack of Operational Knowledge
Overcoming Business Setbacks
With a strategic, end-to-end approach, we empower U.S.-based companies to grow efficiently and sustainably—with results that speak for themselves.
