Job Description

Start your career in healthcare billing today

At Valley, our Billing Specialists play a key behind-the-scenes role in keeping our mission moving forward. As a Billing Specialist I, you'll support the Revenue Cycle team by managing billing transactions, verifying insurance, and ensuring accurate patient records — all while delivering a high level of service to patients and staff. If you're detail-oriented and looking to build a career in healthcare billing, this is a great place to start.

Pay: Range starts at $16.00/hour (pay is calculated based on years of related experience)

Schedule: Monday – Friday | 8:00am – 5:00pm

Benefits Highlights

• Compensation Our compensation program includes tenure-based service increases and performance bonuses that recognize and reward high-performing team members.
• On-Demand Pay gives you access to a portion of your earned wages before your scheduled payday.
• Time Off We offer 15 days of accrued paid time off annually (increasing by one day with each year of service), 10 paid holidays, 2 wellness days, and paid parental leave.
• Health & Insurance Benefits Full-time and part-time team members working 30+ hours per week are eligible for medical, dental, vision, life, and disability insurance, as well as voluntary options including accident, hospital indemnity, critical illness, financial protection, and pet insurance. Valley also provides Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
• Health Savings & Reimbursement Out-of-pocket medical expenses may be eligible for reimbursement through our Garner HRA — up to $2,000 for individuals and $4,000 for families. Depending on your medical plan selection, you may also contribute pre-tax dollars to a Health Savings Account (HSA), with a company match of up to $900 for individuals and $1,800 for families.
• Retirement Our 401(k) plan accepts both pre-tax and Roth (post-tax) contributions and includes a company match of up to 6% of your annual salary.
• Professional Development We invest in our team members' growth through tuition reimbursement, new licensure reimbursement, paid training and conference attendance, continuing education reimbursement, and paid time for continuing education.

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non-profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Billing Specialist I performs a variety of routine billing, accounting, and administrative tasks in support of the Revenue Cycle function. The Specialist works under close supervision and follows established internal controls and procedures for all billing transactions and ensures a high level of customer service.

Essential Functions

• Builds knowledge and skills to effectively manage all service-to-payment conversion processes (denials, non-response, service error management, authorizations, eligibility)
• Verifies insurance and eligibility on all patients with online portals or phone calls; updates patient accounts with correct insurance information
• Manages the accurate documentation of patient demographics
• Determines pre-authorization necessity and obtains authorization for scheduled procedures via phone, website or form
• Receives and posts payments from clients
• Contacts patients and/or clinical programs directly to obtain additional insurance information
• Monitors and completes daily fax requests
• Communicates insurance and other important updates to appropriate staff
• Meets established production goals

Requirements

Education

• High School diploma or equivalent

Experience

• No previous experience required (see Preferred Qualifications)

Preferred Qualifications

• One year of experience in a billing office
• Knowledge of insurance billing terminology