Job Description

Artisan Design Group – or ADG – is a leading supply chain partner to homebuilders throughout the United States. Over 3,000 ADG employees operating out of 135 facilities in 25 states provide a full range of design, procurement, and installation services along with products from the top manufacturers of flooring, cabinets, and countertops. Formed in 2016 by the merging of two industry leaders, ADG then acquired over 20 additional companies – each a leader in the geography it serves. We are the premier interior finishings organization in the United States. Our expansive trajectory has been rapid, and we continue to experience explosive growth, thanks to our dedication to high quality work.

The Billing Specialist plays a critical role in ensuring timely, accurate invoicing and revenue processing for the business. This position works closely with operations, project managers, sales, and accounting teams to validate billable items and resolve discrepancies before invoices are issued. Success in this role means invoices are generated accurately, revenue is recognized properly, customer accounts remain current, and billing-related issues are resolved efficiently. This is a detail-oriented position operating within a fast-paced, deadline-driven environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Generate and distribute accurate customer invoices based on contracts, pricing agreements, completed work, or project milestones.
• Review purchase orders, work orders, contracts, and supporting documentation to ensure billing accuracy and compliance with agreed pricing terms.
• Identify and reconcile billing discrepancies prior to invoice release to prevent delays in payment.
• Research and resolve invoice-related inquiries from internal teams and customers in a timely and professional manner.
• Coordinate cross-functionally with operations, project managers, and sales teams to confirm billable items and validate project completion details.
• Maintain organized and accurate customer billing records in accordance with company documentation standards.
• Monitor aging reports and partner with Accounts Receivable to support timely collections and follow-up as needed.
• Process credit memos, adjustments, and rebills while ensuring proper documentation and approval.
• Support month-end close activities related to billing and revenue recognition.
• Ensure compliance with internal controls, accounting procedures, and company policies.
• Perform other job-related duties as assigned.
  

Requirements

EDUCATION, EXPERIENCE & QUALIFICATIONS

Required Qualifications

• 1-2 years of billing, accounts receivable, or accounting support experience in a professional environment.
• Strong understanding of invoicing procedures and basic accounting principles.
• Experience reviewing contracts, pricing agreements, or project-based billing documentation.
• Proficiency in ERP or accounting systems.
• Advanced proficiency in Microsoft Excel.
• High attention to detail with strong analytical skills.
• Ability to work on-site and collaborate cross-functionally.
• Must be legally authorized to work in the United States.

Preferred Qualifications

• Experience in construction, manufacturing, or project-based billing environments.
• Experience working with revenue recognition processes.
• Associate’s or Bachelor’s degree in Accounting, Finance, or related field.

PHYSICAL DEMANDS

The physical demands described below are representative of those required to successfully perform the essential functions of this position.

• Stationary Position: Ability to remain seated at a computer for extended periods.
• Manual Dexterity: Frequent use of computer, keyboard, and office equipment.
• Communication: Ability to effectively communicate with internal teams and customers in a professional office environment.
• Mobility: Occasionally required to move within the office to access files or collaborate with team members.

WORK ENVIRONMENT

• Professional office environment in Middleton, WI.
• Fast-paced, deadline-driven setting with recurring monthly billing cycles.
• Regular collaboration with operations, sales, and accounting teams.

OUR BENEFITS

• Health Insurance (Medical, Prescription, Dental, and Vision)
• Life Insurance
• Paid Holidays and Paid Time Off
• 401(k) Plan with company matching

ADG is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

We are committed to helping individuals with disabilities participate in the workforce and ensuring equal opportunity to apply and compete for jobs. If you need any assistance at any point in the application or hiring process due to a disability and you need an accommodation, please email accommodations@adgus.net. Please do not use this email address for any other questions. Only inquiries regarding accommodations will be addressed.