Billing Specialist

📍 Baltimore, Maryland

💰 $50,000-$60,000 – Salaried

🕒 Full-Time | Shift: 8:00AM-4:00PM| Monday–Friday

Building Hope. Connecting Communities. Saving Lives.

About Us

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, BCRI has provided timely, community-based care for individuals and families experiencing mental health and substance use challenges.

Our mission is to deliver effective behavioral health crisis services and treatment in the least restrictive environment — meeting people where they are, when they need it most.

The Opportunity

We’re seeking a Billing Specialist to join Baltimore Crisis Response, Inc. (BCRI) and support the accurate, timely financial processes that keep our programs running smoothly.

In this role, you’ll prepare invoices for contracts and grants, process authorizations, review remittances, research and correct denied claims, and reconcile accounts to ensure proper posting. You’ll also coordinate vendor communications, handle payment processing, and assist with essential administrative tasks that support daily operations.

This position plays a key role in maintaining financial accuracy and operational efficiency across the organization.

What You’ll Do

• Process authorizations for services and other related medical billing as approved by supervisor.
• Compiles information and processes bills in invoice format for various contracts/grants on an established periodic basis.
• Review remittance and research denied claims, modify claims based on adjustments required and process for re-submittal.
• Reconciles accounts receivable to the general ledger and collect receipts to ensure all transactions are posted and recorded correctly and promptly.
• Ensure invoices, credit card statements, expense reimbursements, worksheets and ledger entries are processed and paid timely and correctly, and coded properly in the accounting systems.
• Process remittance information from checks, drafts and wire transfers for invoices provided by vendors, reviewing instructions accompanying items to determine proper disposition and crediting accounts in accordance with standard procedures.
• Prepares batch check runs, wire transfers, makes occasional trips to the post office.
• Handles all vendor correspondence via phone or email; investigates and resolves problems associated with processing of invoices and purchase orders based on credit authorization.
• Manage and coordinate videoconferencing, fax, and tele-communications equipment and activities for access, quality, and operational functionality.
• Order and maintain administrative and professional supplies for continuous functional operations.
• Demonstrate adherence to company policies and expectations and behavioral competencies, both explicit and implicit.
• All other tasks, projects, and/or duties as assigned.

Qualifications

Education

• High School Diploma or GED Equivalent, Required
• Associate degree in Accounting or Related Field, Preferred

Experience

• 1-3 years of experience as a financial services professional, Required
• Prior experience supporting non-profit operations, Preferred

Why Join BCRI

🏥 Medical, Dental, Vision, Life Insurance, and LTD

💼 403(b) Retirement Plan

🌴 Vacation, Sick, Personal, and Holiday Leave

🚗 Up to 50% local travel

💙 Be part of a compassionate, mission-driven team saving lives through connection and care

Make a Difference. Lead with Empathy.

This is more than a support role — it’s a chance to stand alongside individuals in their most vulnerable moments and help them find their path to recovery.

👉 Apply today and be a bridge between crisis and hope.