Elite DNA Behavioral Health

Billing Specialist

Elite DNA Behavioral Health  •  $20 - $23/hr  •  Fort Myers, FL (Onsite)  •  1 hour ago
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Job Description

Billing Specialist

Administration office Fort Myers, FL

Description

Job Summary

The Billing Specialist is responsible to provide support to providers, coworkers and customers internally and externally on billing related inquiries. The employee works/reviews all claims prior to their submission using department guidelines and Athena.

Responsibilities & Standards:

  • Demonstrate excellent interpersonal skills with patients, coworkers and insurance carriers.
  • Well-versed with all HIPAA Guidelines to ensure the protection of patient information from unauthorized inquiries.
  • Process and post payments when necessary
  • Works hold accounts in Athena within a timely manner
  • Resolve patient complaints within a minimal timeframe, same day whenever possible
  • Meet timelines for reprocessing Athena claims after updating the account with new information as provided by patients or physicians within the guidelines and timeframes permitted by the insurance carrier
  • Advanced knowledge of CPT codes and modifiers
  • Phones answered & voicemails returned within same day
  • Claim adjudication carrier rules knowledge
  • Conducts themselves in accordance with Elite DNA Therapy Services Policies and Procedures including the Code of Conduct
  • Meets or Exceeds monthly performance goals, expectations and reviews
  • Uses Paid Time Off effectively
  • Keeps overtime to a minimum/has any overtime approved by Director
  • Actively participates in team meetings and educational opportunities
  • Performs other duties as assigned.

Requirements

Requirements

Education/Training Level:

  • Thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences.
  • Requires understanding of how to decipher explanation of benefits and explain the impact to the customer.

Licenses and Certifications: NoneCommunication Skills:

  • Proficient oral and written communications, and project management skills.
  • Excellent attention to detail, problem-solving and customer service
  • Ability to conduct telephone conversations with patients regarding account resolution and payment collection.
  • Must demonstrate positive interpersonal relationship skills with individuals and groups in a wide variety of settings
  • Insurance terminology knowledge essential

Technology Skills:

  • Effectively uses Electronic Health Records
  • Typing Skills

Compensation: $20.00–$23.00/hour, commensurate with experience and qualifications.

Elite DNA Behavioral Health

About Elite DNA Behavioral Health

Elite DNA Behavioral Health, Florida’s leading mental health provider, delivers compassionate care to children, adolescents, and adults facing a variety of mental health challenges. This September, we’re proud to expand our services beyond Florida with the opening of our first location in Virginia.

With almost 40 locations across both states, we are committed to making high-quality mental health care accessible.

We provide psychiatric evaluations, mental health therapy, medication management, and care coordination, offering comprehensive services under one roof. Our team also delivers specialized support including trauma therapy, LGBTQIA+ mental health services, children’s mental health care, group therapy, couples and family counseling, and services for veterans. Additional care includes TMS therapy for depression, Applied Behavior Analysis (ABA), occupational therapy, and speech and language therapy. We accept most insurance, including Medicare and Medicaid.

Our unique interdisciplinary model allows our clinicians to evaluate each situation in its entirety, leading to more effective treatment and long-term success.

Life’s challenges don’t define you; they help shape your growth. At Elite DNA, we’re here to support and guide you through every step. Together, we can build stronger skills, healthier relationships, and a more hopeful future.

Your mental health is in our DNA.

Industry
Healthcare & Social Services
Company Size
201-500 employees
Headquarters
Fort Myers, Florida
Year Founded
2013
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