Job Description

Position Title: Billing Specialist

Work Set Up: On-site

Schedule: 8:00 PM - 5:00 AM PHT

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are looking for a detail-oriented Billing Specialist to process customer payments, reconcile daily deposits, and support merchant service inquiries. The ideal candidate has strong data entry skills, AR knowledge, and at least one year of accounting experience, plus a Bachelor’s degree in Accounting or a related field.

What You’ll Do:

• Process customer payments, research merchant service inquiries, and reconcile deposit activities while continuously applying process improvement tools and concepts

• Utilize the company’s treasury management systems to apply various forms of payments to customer invoices, accounts, or sales orders for advanced payments

• Enter and reconcile daily payment batches in the system to ensure data accuracy

• Forward documentation for partial or excess payments to accounts receivable for follow-up

• Research and respond to merchant service providers regarding credit card chargeback inquiries, post chargebacks to customer accounts, and notify accounts receivable for further action

• Post monthly merchant service fees and record summary activity

• Reconcile daily deposit activities, including checks, lockbox, direct deposits, wire transfers, and credit card payments, with the general ledger and company bank accounts

• Prepare daily summaries of credit card activity by card type and merchant account

• Assist with cash reconciliation inquiries and other related research tasks

• Perform additional administrative duties, including scanning documents, filing payment data, and assisting accounts receivable with payment application research
  

What We’re Looking For:

• Strong proficiency in data entry, computer search functions, and specialized accounting software

• Bachelor's degree in Accounting or related field

• In-depth knowledge of accounts receivable processes and procedures

• Advanced skills in spreadsheet, word processing, and database software

• At least one year of experience in accounts receivable, payment application, or related accounting activities

• High attention to detail with excellent communication skills
  

Why You’ll Love Joining the CO Fam!

At Clark Outsourcing, we’re redefining what it means to work in a BPO. This isn’t your regular office setup - it’s where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you’ll have to experience it yourself to believe it.

Here’s what’s in store for you:

Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.

Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.

Travel Opportunities: We send at least 20 staff per year to visit our clients in the US, UK, and Australia, giving you international exposure and experience.

Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.

Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.

Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it’s not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can’t wait to welcome you to the team!