Job Description

Why Join Unison Health?

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

Compensation & Benefits:

• Paid Time Off (PTO) Starting at 16 Days/Year
• Medical with federal minimum deductibles
• Dental and vision coverage
• Retirement planning and employer contribution
• Apply to Hear More!

This position is responsible for billing and posting all services provided by the agency, managing cash handling and deposits, and reconciling aged account reports with general ledger balances. The role ensures accurate billing of all direct service staff activities to the appropriate payers, records payments, updates client accounts with insurance activity, and monitors outstanding client balances to maintain accurate financial records.

Key Responsibilities & Role Highlights

• Process, post, and reconcile client billing, payments, and insurance claims to ensure accurate and timely reimbursement.
• Maintain client eligibility, payer information, pre-authorizations, and records within the EHR system and payer portals.
• Resolve denied or rejected claims, coordinate with credentialing and payer representatives, and assist with appeals when needed.
• Provide professional customer service by responding to billing inquiries, preparing statements, and maintaining accurate financial documentation.
• Reconcile Accounts Receivable reports with General Ledger balances while supporting additional administrative and compliance responsibilities as assigned.

Education & Experience Requirements:

• High school diploma or equivalent required; associate’s degree in accounting or related field preferred.
• 2–3 years of billing experience required, preferably in medical or behavioral health.
• Managed care billing experience required; COC certification preferred.
• Proficiency in Microsoft Office, especially Excel, and strong computer skills required.
• Experience with EHR systems and insurance/billing portals preferred.
• Knowledge of medical billing and coding procedures required.
• Must obtain CPI certification after hire.
• Strong communication, customer service, and organizational skills required.
• Ability to work independently, prioritize tasks, maintain confidentiality, and perform under pressure.
• Ability to work professionally with diverse populations and maintain schedule flexibility as needed.

Unison Health is an Equal Opportunity Employer (EOE).