Job Description
We are seeking a detail-oriented and dependable Billing Specialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations.
Responsibilities:
- Prepare and send invoices tailored to customer requirements.
- Maintain clear communication with customers regarding outstanding balances and invoice inquiries
- Utilize accounting software to monitor, identify, and follow up on overdue accounts.
- Collaborate with operations teams to resolve discrepancies quickly and effectively.
- Develop and maintain tracking tools to improve billing accuracy and efficiency.
- Provide accurate, timely billing reports as requested.
- Perform other related duties as assigned.
Qualifications:
- Minimum of 2 years of billing experience and general accounting knowledge preferred.
- Experience in the telecommunications industry is a plus but not required.
- NetSuite and SiteTracker experience a plus, but not required.
- Take initiative to identify any issues and create an effective and efficient solution.
- Proficiency in Microsoft Office; ability to quickly learn new software.
- Strong organizational skills with exceptional attention to detail.
- Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.
- Must be willing to work night shift schedules (US hours) and during PH Holidays.
- Must be able to work at Alabang, Muntinlupa when work in the office resumes (temp WFH).
