Job Description

Better Balance Psychiatry is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics.

We are seeking a detail-oriented and experienced Lead Medical Biller to oversee our medical billing operations. This critical role ensures the accuracy and efficiency of our billing processes, driving timely reimbursements and maintaining compliance with healthcare regulations

Requirements

WHAT WILL BE YOUR KEY RESPONSIBILITIES?

• Lead and support a team of medical billers, providing training, guidance, and performance feedback
• Review and process medical claims for accuracy and completeness before submission
• Monitor claim denials and rejections; oversee timely follow-up and appeals
• Ensure compliance with payer guidelines, HIPAA regulations, and internal policies
• Collaborate with coding staff, providers, and administrative teams to resolve billing discrepancies
• Generate and analyze billing reports to identify trends, issues, and opportunities for improvement
• Stay current with changes in insurance policies, billing regulations, and reimbursement models
• Assist in developing and implementing billing procedures and best practices

WHAT ARE WE LOOKING FOR?

• High school diploma or equivalent required
• Minimum 3–5 years of medical billing experience, with at least 1 year in a leadership role
• Strong knowledge of CPT, ICD-10, and HCPCS coding systems
• Proficiency in billing software
• Clearinghouse Rejections knowledge is a plus
• Excellent communication, organizational, and problem-solving skills
• Certification in medical billing or coding (e.g., CMRS, CPB, CPC) is a plus
• Mental Health experience not required, but a plus

WHAT CAN YOU EXPECT FROM Better Balance Psychiatry?

• Fast-paced outpatient medical office
• May involve long periods of sitting or standing
• Interaction with patients who may be ill, stressed, or in pain