Billing Specialist
Location: Albany, GA
Pay: From $18.00 per hour
Job Type: Full-time
About the Role
SAM Service, Inc. is seeking a dependable, tech‑savvy Customer Service Representative to join our corporate office in Albany, GA. This is a fast‑paced role where you will consistently handle customer calls, emails, and internal coordination to ensure accurate, timely service.
Key Responsibilities
- Manage a high volume of incoming customer calls in a fast‑paced environment
- Handle customer emails consistently throughout the day
- Enter customer information and service orders into internal systems with accuracy
- Troubleshoot issues and resolve customer inquiries promptly
- Coordinate with fellow branches to provide clear, accurate customer updates
- Build trust and maintain strong customer relationships
- Follow established company procedures and service standards
- Collaborate with team members to support smooth daily operations
Qualifications
- High school diploma (required)
- Exceptionally strong skills with computers, tablets, and smartphones
- Excellent communication, active listening, and problem‑solving abilities
- Strong attention to detail and ability to multitask effectively
- Comfortable working in a fast‑paced, dynamic environment
- On‑call availability as needed
- Must pass pre‑employment and random drug screenings
- Must live in — or be willing to relocate to — the Albany, GA area
Why Join SAM Service?
We foster an employee‑centered culture built on integrity, innovation, and exceptional service.
Benefits
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
- Flexible schedule
Work Location
In person — Albany, GA 31705
At Unlimited Service Group, we are dedicated to being your trusted partner for all your commercial foodservice equipment repair needs. As the largest provider in North America, we are proud to represent 35+ of the most renowned brands in the industry. While each brand brings its own distinct market presence, customer focus, and rich history, what truly sets us apart is our commitment to collaboration, as all our brands unite to harness shared resources and provide the best locally delivered service.
With an impressive network of 120+ locations, a dedicated team of 1400+ field service technicians and dedicated customer support, the Unlimited Service Group can meet your repair needs, whether on the local or national scale. Our expansive reach ensures we are always ready to service your equipment 24/7.
What truly distinguishes our service companies is their position as the go-to service agents in their respective locales. CFESA-certified and authorized by most foodservice equipment manufacturers, we pride ourselves on delivering exceptional customer service and fast first-time fix.
Further, we champion the development of technical trades. By fostering a culture that embodies our core values, we empower our team members to exceed their goals and embrace a career within our family of companies.
Visit our website to learn more.
