Job Description

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve.

With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials.

If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™.

Billing Representative

Why is this Billing Representative role different
This role focuses on preparing and handling billing for patient accounts to ensure timely reimbursement. The position supports accurate claim submission, documentation compliance, and effective account resolution within an office-based environment.

Key highlights

• Office-based position
• Focus on billing accuracy and reimbursement timelines
• Interaction with patients and internal teams regarding account status
• Documentation-driven role

Salary range

•$17.00 - $18.00 USD hourly. Compensation offered may vary based on job-related factors such as experience, skills, education, and location.

What you’ll do

• Prepare and handle billing for accounts to ensure timely reimbursement
• Ensure all paper claims are submitted within 48 hours of print date
• Identify insurance requirements needed to meet payor requirements
• Review bills for correct products, codes, physician information, and billing format for payor
• Pull patient files as necessary to verify information
• Ensure all required backup documentation is submitted with the bill
• Review and correct edit reports for claims submitted electronically, as needed
• Respond to written customer inquiries regarding account status within five days of receipt
• Respond to verbal patient inquiries within 24 hours
• Research customer accounts thoroughly and document appropriately
• Ensure all changes to bills are documented in the billing system
• Document all account activity in the system
• Bring recurring issues to the attention of the department supervisor
• Perform other duties as required

What we look for

Education and/or Experience
• High School Diploma or GED required
• One year of related experience required

Skills, Knowledge and Abilities

• Business acumen
• Problem solving/analysis
• Communication proficiency
• Personal effectiveness/credibility

Computer Skills

• Basic skills in Access, Excel, PowerPoint, MS Project, Visio, and Word

If you feel this opportunity could be the next step in your career, we encourage you to apply.
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Teammate Benefits

As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness.

Our benefits program includes:

• Medical, dental, and vision care coverage

• Paid time off plan

• 401(k) Plan

• Flexible Spending Accounts

• Basic life insurance

• Short-and long-term disability coverage

• Accident insurance

• Teammate Assistance Program

• Paid parental leave

• Domestic partner benefits

• Mental, physical, and financial well-being programs

If you feel this opportunity could be the next step in your career, we encourage you to apply.

Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means.

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