LHH

Billing Operations Analyst - EZRA

LHH  •  Toronto, CA (Hybrid)  •  4 months ago
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Job Description

Job Role:  Billing Operations AnalystLocation:  Toronto, Canada (Hybrid - 3 days in office)   Who we are  Imagine what even the world’s finest organizations could achieve if all their employees were coached to be their absolute best.  At Ezra, we are on a mission to do just that. We believe through coaching; people get to know themselves. Their goals. Weaknesses. Hang-ups. And once they know all that, they can build on the good stuff and work on the rest.  This mindset applies not only to our clients but is manifested in our own Ezra family. We believe we are changing people’s lives. We believe a happy team is a productive team. We want our people to care and be proud of what they do. We also practice what we preach – every member of our teams gets to experience the superpower that is coaching for themselves, amongst some other pretty incredible perks.  Ezra is the fastest-growing global virtual coaching company, supporting some of the world’s leading companies. If all of this resonates, Ezra just might be the place for you.  The Role Ezra is looking for an enthusiastic and highly organized Billing Operations Analyst to support our billing operations. This exciting role will be instrumental in supporting Ezra’s fast-growing business to ensure accurate and timely invoicing. The role will also contribute to revenue reporting and support other finance functions such as accounts receivable. Please note: This role will require some evening shifts to provide coverage and support for our APAC team, ensuring alignment across global time zones and uninterrupted service delivery. What You Need to Succeed
  • Minimum 2 -3 years Order to Cash experience (Invoicing and AR). 
  • Support global/multi-currency billing 
  • Be a key contributor by Liaising with Customer Success, Sales, and global finance teams to ensure a smooth billing process. 
  • Ensure customers are accurately set up by supporting the collection of customer contracts, Purchase Orders, and other documents necessary to initiate the invoicing process. 
  • Ensure GAAP revenue recognition guidelines are followed in all countries where Ezra has activity. 
  • Work with local accounts receivable teams to ensure Ezra’s customers are paying promptly. 
  • Work with non-standard/custom billing and other billing and collection tasks. 
  • Utilize Outlook, JDE, Salesforce and other systems to resolve billing inquiries, add P.O. numbers, update customer information, and initiate credit & refund requests. 
  • Assist with month-end, quarter-end and year-end closing and reporting. 
  • Other duties that may be required.  
What You Bring to The Table  
  • Passionate about innovation and looking for better ways to work. 
  • Ability to problem solve independently and quickly.  
  • Effective at operating in a fast-paced, high-pressure, deadline-driven environment. 
  • Comfortable with ambiguity 
  • Ability to build trust and relationships quickly.  
  • Highly organized and detail-oriented, to ensure excellent quality and results. 
  • Strong in MS Excel with the ability to use pivot tables and v-lookups. 
  • Excellent communication and presentation skills 
  • Experience working different types of invoicing systems 
  • Experience working with other time zones. 
Life at EZRA:
    • Your Own World-class coach to help you grow personally and professionally.
    • Coaching for Friends and family because  coaching is a gift worth passing on. 
    • Charity Days to support the causes close to your heart - because doing good feels good.
    • Learning Budget to fuel your curiosity. If it helps you grow, we’re in.
    • Weekly Wellbeing Hour just for you. No meetings. No emails. Just space to breathe, reflect, or reset.
    • Regional benefits flex to fit your location and lifestyle.
    • A welcoming place to do your best work.  Comfortable, collaborative and inclusive. 
     #LI-Hybrid
    We’re an equal opportunity employer dedicated to building a diverse team that reflects the communities in which we work, where everyone has a voice and feels able to be themselves.    We believe that diversity strengthens to our culture and business. Valuing uniqueness and respecting our differences means we grow faster, become better, and achieve more.In the spirit of transparency, credentials are verified through background checks conducted upon conditional employment, in accordance with applicable laws. 
    LHH

    About LHH

    At LHH, we believe work should be meaningful, fulfilling, and connected.

    Our vision?

    To create a beautiful working world—a world where people and businesses are empowered to achieve bold ambitions. That's why we've designed solutions to address each stage of the talent journey, crafted with human care and proven expertise. These include:

    HR & Talent Advisory

    Recruitment Solutions

    Leadership Development & Coaching

    Career Transition & Mobility

    Upskilling & Reskilling

    With more than 50 years of experience, our network of over 12,000 professionals, across 60+ countries, support organizations worldwide, and we are strengthened by our position within The Adecco Group, the world’s leading talent company.

    Visit our website to find out more about how we can support your business:

    www.lhh.com

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    LHH. A beautiful working world.

    Industry
    Consulting & Advisory
    Company Size
    10,000+ employees
    Headquarters
    Jacksonville, Florida
    Year Founded
    Unknown
    Website
    lhh.com
    Social Media