£28,646.76 per annum, rising to £30,175.60 per annum after 12 months satisfactory performance
35 hours per week
When you join Sanctuary Care, you will be part of something special – we are an innovative organisation, with ambitious growth plans. We put people at the heart of everything we do and that includes our staff. We invest heavily in your training, promote a strong teamwork ethic and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people and we employ those who share our values.
An exciting opportunity has arisen for a Billing Officer to work within our Care Billing Team. As a Billing Officer you will create client accounts on the system and issue subsequent billing charges. You will maintain accuracy and completeness of financial records adhering to financial controls in order to ensure regulatory and statutory requirements are met. As part of the role you will support the development and maintenance of effective relationships with stakeholders, including liaising with counterparts in Income and Care Finance teams, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care.
You will have proven experience of working to deadlines and prioritising workloads. Ideally you will have experience of analysing and diagnosing problems and implementing effective solutions. Working knowledge of finance regulations, legislation and current practice is essential.
You deserve more than the basics. That’s why, alongside 25 days’ annual leave pro rata (rising to 30, including bank holidays), occupational sick pay linked to length of service, and a pension matched up to 7%, we’ve created a package to help you thrive:
Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials.
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We are Sanctuary.
We were set up more than 50 years ago and now provide housing and care in England and Scotland to more than a quarter of a million people, owning and managing around 120,000 units of accommodation. We exist to serve our customers and communities.
Our mission is to build affordable homes and sustainable communities where people choose to live.
We are a not-for-profit housing association, which means we don’t make profits for shareholders. Instead we invest all the income we make – every penny – into delivering on our social purpose.
We play our part in tackling the national housing crisis by building good quality affordable homes all over the UK. We build to a wide variety of needs and styles, with the aim of creating or adding to a sustainable community. Our regeneration projects transform communities by listening to residents and putting their needs first.
Social housing is at the core of what we do, and we believe secure, good quality accommodation can be the foundation that enables people to achieve their goals in life.