Job Description

BGIS ITS is currently seeking a Billing Manager to join the team in Hudson, FL (Remote) and surrounding areas.

The Billing Manager creates and manages high-performance support processes and services to drive cross functional efficiency, validate invoicing policies & procedures, and ensure accuracy and timing of the invoicing process. The Billing Manager leads others positively exemplifying BGIS values.

Are You Looking For

• A company that cares and wants you to achieve your career objective
• A company that offers you flexibility on the types of rewards and recognition that align with your personal situation
• A company that puts you and your career first

BGIS is that Company

BGIS Integrated Technical Services (BGIS ITS) has built a strong service-oriented company using only school and field trained technicians. We take pride in treating all our customers with the highest degree of professionalism, care and understanding. In 2022, Millian Aire Enterprises became BGIS ITS after it joined the BGIS group of companies, a global leader in the provision of integrated facility management services, including project delivery, energy & sustainability, asset management, workplace advisory, and real estate services. With a combined team of over 500 commercial field technicians in the US (over 7000 globally), BGIS and Millian Aire relentlessly focuses on delivering memorable customer experiences that create value for our clients by focusing on developing a team of commercial technicians and providing those technicians ongoing training, support and ongoing career development.

Compensation & Benefits

• Annual Salary Rate: $81,000.00 – $101,000.00 annually
• Optimizer Annual Incentive Award: 5%
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution

Additional Perks:

• Comprehensive Benefits: Health, life, and disability coverage
• Corporate Discounts: Exclusive perks through ADP
• Career Development: Ongoing technical training and certifications
• Growth Opportunities: Clear paths for advancement and relocation

Job Summary

The Billing Manager creates and manages high-performance support processes and services to drive cross functional efficiency, validate invoicing policies & procedures, and ensure accuracy and timing of the invoicing process. The Billing Manager leads others positively exemplifying BGIS values.

Key Duties & Responsibilities

People Management

• Partner with talent acquisition team to attract quality talent and complete the selection process.
• Develop, train, mentor, and provide assistance to team members.
• Define performance expectations, prioritization of work activities, and provide performance feedback.
• Review work of team members to ensure accuracy and resolve inconsistencies as needed.
• Communicate company goals, policies, plans and priorities both formally and informally.
• Collaborate with team to define and communicate priorities.
• Communicate with team to share information and best practices.
• Advise team members on proper legal parameters for collections practices.
• Promote and create an example of safe working conditions including cleanliness of workspace and
• compliance with all related policies, procedures, and regulations.
• Contribute to the completion of other key initiatives as assigned.

Invoicing Management

• Ensure accuracy of invoicing for the company and its customers
• Oversee preparation of bills, statements, corrected invoices, and credit memos.
• Reconcile billing accounts to the general ledger.
• Interface with other departments sharing confidential account information and data required to complete processes.
• Process specific monthly, quarterly, and annual reports, along with servicing ad-hoc data requests including invoicing and data metrics.
• Prepares, gathers, consolidates, and reports routine and complex data.
• Prepares and reconciles complex audit working papers. Maintains accurate and complete records for
• audits.
• Reviews data entry from managers and team members and provides training/instruction on how to capture correct information required.

Internal Cross Functional Relationships and External Client Satisfaction

• Develop and maintain professional relationships with internal partners and external clients.
• Maintain and/or validate appropriate maintenance of client records related to invoicing and bill payment.
• Provide customer support in cases of disputes or inquiries concerning invoices of the billing process.
• Participate in cross functional committees and teams.
• Identify and promote cross functional operational synergies.
• Lead alignment with the overall BGIS annual strategy and goals.
• Gather client insight to drive process improvements.

Continuous Improvement Project Management

• Promote opportunities for continuous improvement in operational processes and structures.
• Execute and align work in accordance to processes and guidelines.
• Implement and measure process improvements.

Knowledge & Skills

• Bachelor’s Degree in business administration, accounting, management or related field or equivalent work
• experience
• Minimum of three years of experience performing job duties in a similar role.
• Basic understanding of collection practices and laws.
• Experience working in a matrixed environment is preferred.
• Excellent verbal and written communication skills with strong interpersonal and supervisory skills.
• Pro-active approach to create common goals and motivate a team.
• Ability to act with discretion, tact, and professionalism in all situations.
• Analytical problem solving skills and a keen eye for detail.
• Time Management skills to prioritize, delegate and meet specific timelines.
• Intermediate proficiency with Microsoft products including Word, Excel, PowerPoint and Outlook.

Physical Demands and Work Environment

• Ability and willingness to travel.
• Current valid driver’s license and ability to provide personal transportation for meetings and job visits away from the office with reimbursement.
• Typical office working conditions.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.

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