Job Description

Job Location: BUFFALO, NY 14203
Position Type: Administrative
Salary Range: $24.00 - $30.00 Hourly

Job Category: AdministrativeJob

Summary
The Billing Lead plays a key role in supporting the firm’s billing operations by performing advanced billing functions, serving as a subject-matter resource for the billing team, and providing operational support to the Billing Manager. This role is responsible for handling complex billing matters, ensuring compliance with client billing guidelines, and assisting with workflow coordination and process improvement initiatives. The Billing Lead does not have direct people management responsibility but provides day-to-day guidance, technical support, and backup coverage as needed.

Essential Duties and Responsibilities
- Prepare, review, and finalize accurate and timely client invoices in compliance with firm policies, client guidelines, and outside counsel requirements.
- Serve as a primary escalation point for complex billing issues, including adjustments, write-offs, appeals, and client inquiries.
- Act as a liaison with attorneys, legal staff, and clients to resolve billing discrepancies and respond to billing-related questions.
- Provide day-to-day guidance, as needed, to Billing Coordinators regarding billing procedures, billing requirements, and system functionality.
- Monitor and manage billing accounts to ensure timely and accurate billing. Address and resolve any billing discrepancies or issues in a prompt and professional manner.
- Provide backup support to the Billing Manager as needed, including assistance with team timesheets, PTO tracking, workflow coverage, and other operational tasks.
- Ensure all billing practices adhere to company policies, industry regulations, and accounting standards. Stay updated on changes in billing regulations and implement necessary adjustments.
- Identify and recommend improvements to billing processes and procedures to enhance efficiency and accuracy. Implement best practices to streamline billing operations.
- Uphold the firm’s reputation as the premier source for sophisticated legal counsel by delivering superior outcomes, service, and value to every client and matter.
- Performs other duties as assigned.
This position is anticipated to pay the range of $24-$30/hour, depeding on experience.

Qualifications

Qualifications and Requirements
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
- Minimum of 5 years of experience in billing with at least 3 years in the legal industry preferred.
Knowledge, Skills and Abilities
- Strong understanding of billing procedures and accounting principles.
- Proficiency in Microsoft Office Suite and electronic billing. Experience with Aderant or similar accounting systems is a plus.
- Excellent communication and negotiation skills.
- Strong organizational and time-management abilities.
- Ability to handle sensitive information with confidentiality.
- Ability to work independently and as part of a team.
- Strong analytical and problem-solving skills.
- Capability to manage multiple priorities and meet deadlines under pressure.
Physical Demands
- This role primarily involves sitting at a desk or workstation for extended periods.
- Employees are expected to use a computer, telephone, and other office equipment.
- Frequent use of hands for typing, using a mouse, and operating office equipment (e.g., printers, fax machines) is required.
- The role may require occasional lifting of office supplies or files, typically not exceeding 25 pounds. This could involve moving boxes of documents or other office materials.