Job Description

Location: Mumbai,Maharashtra,India

About WebEngageWebEngage is an enterprise-grade customer engagement and retention platform that helps global brands across industries such as e-commerce, fintech, travel, edtech, gaming, media, and consumer apps. and turn data into measurable revenue impact.Trusted by 800+ brands globally, we have strong presence in India, UAE, KSA, SEA, Europe and beyond.WebEngage powers intelligent, real-time engagement across the entire customer lifecycle.

• We are built for scale.
• We are built for complexity.
• We are built for outcomes.

At our core, WebEngage is a full-stack retention operating system that combines:

• A powerful Customer Data Platform (CDP)
• Real-time behavioral segmentation and intelligence
• Omnichannel journey orchestration
• AI-driven personalization and recommendations
• Deep analytics, experimentation, and revenue attribution
• WebEngage BLACK: our AI-native layer that brings Agentic capabilities to engagement.

Learn more about us at www.webengage.com A Billing Executive at WebEngage is responsible for managing the end-to-end billing process, ensuring accurate invoice generation, and driving timely collections from customers. This role involves managing accounts receivable, resolving billing discrepancies, maintaining financial records, and collaborating with sales teams for payment follow-ups. Key Responsibilities:

• Invoicing & Revenue: Generate, verify, and process customer invoices and manage accounts receivable.
• Customer Interaction: Address and resolve billing inquiries, Ledger reconciliation and disputes in a professional manner.
• Data Management: Maintain accurate billing records, update MIS data, and manage payment adjustments.
• Compliance & Reporting: Prepare, audit, and report on billing activities, including tax compliance and reconciliation.
• Collections: Follow up with customers regarding overdue payments through various communication channels.

Required Skills and Qualifications:

• Experience: Strong background in collections, billing, or accounts receivable management.
• Communication: Excellent spoken and written English skills for communicating with customers and internal teams.
• Technical Skills: Proficiency in billing software (SAP, Netsuite, Oracle), MS Office (Excel, Word, Outlook), and potentially Tally.
• Attributes: Detail-oriented, organized, and capable of working independently to meet targets.
• Bachelor’s degree in Accounting, Finance, or a related field.
• Experience in a B2B SaaS.

Life at WebEngage:We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our monthly & quarterly town hall meetings.A highly inclusive work culture that promotes a relaxed, creative and productive environment.Practice autonomy, open communication, and growth opportunities,while maintaining a perfect work-life balance Explore more here:• https://youtu.be/Y0HjfyMjUpg• https://www.linkedin.com/company/webengage• https://twitter.com/WebEngage-s=09 Do you think you fit the bill? Come along, letʼs redefine the future of Marketing Automation!WebEngage aims to be an equal opportunity employer. We strongly believe that when people feel respected and included they can be more creative, innovative, and successful. We believe that change is the only constant and are in the process and will continue to be in process with changing times to adapt and advance diversity and inclusion. We take affirmative action to ensure equal opportunity and complete non-disclosure of all applicants without any regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other characteristics not mentioned hereinabove which are protected under the law of the soil. Apply to this job