Job Description

Employment Type:

Full time

Shift:

Day Shift

Position Purpose:

TheBilling Coordinator coordinates and processes all home medical equipment referralsandwalkin’sverifying insurance coverage, complete doctor orders and documentation toensure cleanprocessingof claims.They perform their duties in a manner consistent with medical center philosophy and policy in areas relating to accounts receivable,public relations, and third-party relations.

What you will do:

• Enters PHI data into the billingsoftwaresystem, including client demographics,reimbursementand billing information

• Edits and corrects the CMS 1500 claim form using proper data elements for each payer, ensuring correct billing units, dates of service, codes and modifiers are used.Ensures claimsare in compliance withpayerregulations.

• Performs all functions with theobjectiveof maximizing reimbursement to MercyOne North Iowa Home Medical Equipmentand ensuring the claim is paid/settled ina timelymannerUtilizes available data and resources to make decisions for completion of claims processing and keeps unbilled claims to a minimum levelProvides Manager with statistical feedbackofaccounts.

• Communicates with other departments, physicians and their office staff, and nursing personnel as required to clarify billing discrepancies and obtain medical diagnostic information.

• Demonstrates flexibility and adapts to changes in workload assignmentsActs as a backup when co-workers are absent andassistsin reducing others'backlogMaintains a positive working relationship with co-workers, medical staff, and personnel from other departmentsInstructs co-workers insales orderprocessing procedures andassistsin the orientation and training of new employees.

• Assistscustomers politely, promptly, and accurately. Demonstrates good listening skillsAsksclarifying questions to meetcustomer'sneeds

• Puts account notes inappropriate softwaresystems accurately,timelyand objectivelyMaintains patient confidentiality.

Hours/Schedule:

• Full time/Days, Mon - Fri: 8:00am- 4:30pm. No weekends, no on call. Possible hybrid in the future.

Minimum Qualifications:

Education:

• Associate Degreeor business college courses that equatepreferred.

Experience:

• Completion of medical terminology course oran equivalentcombination of education and experiencepreferred.

• Demonstrated competence in a medical insurance setting for six months to one yearpreferred

Special Skills and Competencies

• Ability to deal tactfully and diplomatically with other employees and with the public regardless of economic status, race, religion, age, sexual orientation,disabilityor ability to pay.

• Mustpossesssufficient logic skills to make necessary judgment expeditingwork flow

• Must bedetailorientated and able to prioritize.

• Ability to understand, interpret and explain insurance benefits.

• Knowledge of medical equipment and its uses

• Must havedemonstratedcompetence in the use of personalcomputerusing Windows, Excel Spreadsheets and Word.

• Ability to type 55 WPMpreferred

Position Highlights and Benefits

• Education Assistance offered

• Effective Day 1 Benefit Package (Medical, Dental, Vision, and more) for positions 20 hours per week or greater

• Competitive wages; including weekend and night differentials

• Generous paid time off program

• Retirement Savings program with employer match starting on Day 1

Ministry/Facility Information:

MercyOne North Iowa Medical Center provides expert health care to 15 counties.

MercyOne North Iowa Medical Center is a 342 bed, regional referral teaching hospital in Mason City, Iowa. MercyOne New Hampton Medical Center is an 11 bed, rural access hospital in New Hampton, Iowa. Our service area spans 15 counties across northern Iowa and southern Minnesota. We serve a population over 260,000.

With more than 3,000 colleagues and a medical staff of almost 500 physicians and allied health professionals, MercyOne North Iowa Medical Center is the largest employer in the region.

MercyOne Medical Group – North Iowa is part of Iowa’s largest multispecialty clinic systems. In north Iowa, our clinics are made up of more than 25 primary care, pediatric, internal medicine and specialty clinics.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.