The Billing Coordinator will handle all aspects of billing and accounts receivable in compliance with the company’s financial policies and procedures. This pivotal position focuses on billing process improvements, billing analysis and accuracy, timely invoice processing, as well as responsibility for analyzing billing metrics, complex sales arrangements, and work orders. This position will work closely with the Accounts Receivable Manager, Cost Accountants, the Client Solution Center, the Operations team, as well as the Credit Manager on outstanding client balances.
· Creating new accounts
· Processing work tickets billing for onetime services
· Monthly billing recurring processing through excel template and PDFs
· Billing uploads through vendor portals, such as Corrigo and Coupa.
· Processing debits, credits and refunds
· Invoice standard monthly billing and identify any revenue recognition issues
· Reconcile billing status with management
· Identify opportunities for process improvements and to strengthen internal controls
· Research and resolve payment discrepancies
· Analyze invoices to ensure client billing accuracy
· Assist with EOM closing process
· Assist in audit preparation (internal / external)
· Client Work Order review and reporting
· Other accounting duties and departmental projects to meet business needs
· 1-2 years of experience in similar capacity
· General accounting experience a plus
· Proficient in Microsoft Office - Intermediate knowledge of Excel and key functions (v-lookup, pivot tables)
· Ability to work in a fast-paced environment
· Self-motivated with strong organizational/prioritization skills
· Ability to multi-task with close attention to detail
· Excellent verbal and written communication skills
· Dependable and team player
· Excellent analytical and problem-solving skills
· Demonstrates knowledge of financial processes, systems, controls and work streams
· Understand how data produced impacts internal & external reporting

iSupport Worldwide is one of the leading modern offshoring companies in the Philippines. We provide world-class and dedicated staffing, facilities, and managed operations for Fast-Growing Companies and Small and Medium-Sized Businesses in any industry, vertical, and language. We build boutique teams of accountants, engineers and even legal professionals.
Founded in 2006, iSupport Worldwide is a US-Owned BPO company, with sites in the Central Business District of Ortigas, Philippines.
Finding, landing, and retaining high-performance talent is one of the toughest challenges many businesses face today. Traditional outsourcing gives minimal control over recruitment, operations, and facilities. Staff is shared with other companies that translate to a reduction in talent level and low business performance. These gaps limit the full potential of Fast-Growing Companies and SMBs.
iSupport Worldwide bridges these gaps. We support our clients by giving them access to our robust recruitment team and a vast talent pool with workforce participation of 43 to 45 Million. Talent is concentrated in Metro Manila, where our sites are located.
Our clients enjoy an average of 70% to 75% savings in business costs and low attrition at 2.1%. They have full control of high performance and 100% dedicated team with 0% reduction in talent level.
We provide a highly secured facility and take on the entire administrative functions like facilities, human resources, payroll, and IT support, giving you the ability to operate 24/7/365 in your company-owned branded suites.
We help your company scale up by giving you access to a platform with a world-class workforce to generate profitable revenue while increasing quality and reducing costs.