At FCCI, we focus on creating connections and building lasting relationships. Our people truly make the difference. Are you a dedicated team player who thrives in a diverse, innovative and upbeat culture? Do you have strong team working skills, possess technical excellence, have a desire for continuous learning and have compassion and respect for others? If so, FCCI Insurance Group is the company for you!
We are seeking an experienced professional to provide exceptional customer service for billing inquiries and support billing operations for Property & Casualty (P&C) insurance policies. This role is responsible for ensuring accurate and timely billing, maintaining compliance with company standards, and delivering excellent service to policyholders, agents, and internal business partners.
The Billing Coordinator serves as a front-line liaison for internal and external customers, handling billing inquiries, processing transactions, and supporting Policyholder & Agency Billing, Premium Audit, Claims, Underwriting, and other business functions. Responsibilities include reviewing billing activity, processing disbursements, allocating payments, suspending cancellations when appropriate, resolving billing discrepancies, and providing support across departments to promote efficient operations.
This role also evaluates policy cancellations and reinstatements, including non-pay reinstatements, and collaborates with Underwriting and other business partners on complex billing situations involving payment arrangements, reinstatement approvals, cancellation exceptions, and other account-specific concerns. The Billing Coordinator researches and resolves account issues, communicates billing requirements and payment options, exercises sound judgment, and contributes to positive customer experiences and company objectives.
The selected candidate will work a hybrid schedule from our Sarasota corporate office.
In exchange for your talents, FCCI offers competitive salaries and an excellent benefits package which includes:
The salary range for this position is $18.58-$28.62 hourly. This salary range is an estimate and the actual salary will vary based on applicant’s education, experience, knowledge, skills, and abilities.
We are an Equal Employment Opportunity employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Please apply via our website at www.fcci-group.com
Drug Free Workplace (*Pre-employment drug screen is conducted for all positions)
FCCI Insurance Group provides commercial property and casualty insurance. More than that, we create partnerships and keep promises that allow businesses to grow and succeed, knowing risks are managed and claims will be resolved fairly.
Founded in 1959, FCCI has retained our guiding principles of accountability, integrity, fairness and service. And because we are financially strong and mutually held, we provide long-term stability and security our customers can count on.
Our comprehensive coverage and services are available exclusively through independent agents. We believe local presence and local knowledge are the keys to providing business owners with the right coverage for their businesses and peace of mind.
Headquartered in Sarasota, Florida, and with regional offices in Alabama, Florida, Georgia, Mississippi, Indiana, Texas and Virginia, FCCI is consistently ranked as a top employer. We have employees in 20 states plus Washington, D.C., and are actively seeking teammates that fit our culture and our dedication to excellent service.
