Job Description

The Billing Coordinator is responsible for the invoicing and collections process, ensuring timely billing and payments from customers. This role ensures the accuracy of billing records, communicates with clients to resolve any discrepancies, and works to reduce outstanding receivables

Responsibilities

• Prepare and distribute accurate, timely invoices for services, fees, and expenses

• Maintain and update client billing information in financial systems

• Reconcile discrepancies between invoices and client records

• Generate monthly billing reports for internal review

• Ensure compliance with company policies, tax regulations, and contract terms

• Communicate with clients regarding outstanding invoices and payment issues

• Manage collections process, including follow-ups and negotiating payment arrangements

• Monitor accounts receivable aging reports to reduce overdue balances

• Post payments, apply cash, and reconcile bank deposits with receivables

• Resolve billing disputes and support audits with accurate financial documentation

• Answer phones.

  Skills:

  • Strong proficiency in MS Office, particularly Excel.
  • Excellent organizational skills and attention to detail.
  • Strong written and verbal communication skills for interacting with clients and internal teams.
  • Ability to work under pressure and meet deadlines.
  • Problem-solving and negotiation skills to handle collections issues.

Qualifications

Experience:

• 5+ years of experience in billing, accounts receivable, or collections.
• Experience working with billing systems and accounting software