Job Description

Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.

Clearpoint Health, is recruiting for Billing Clerk- Full Time, Finance Head Office, 190 Atwell Dr. Etobicoke Ontario

Job type: Hybrid

The position will remain open until a suitable candidate joins the team; however, we encourage interested applicants to apply by April 24, 2026 6.00 PM Eastern Time

The Billing Clerk at Clearpoint Health is responsible for overseeing patient billing, insurance claims, and account management. This role involves ensuring accuracy in invoicing, reconciliation, payment processing, and maintaining strong client relationships.

Key Responsibilities:

• Handle billing inquiries quickly and efficiently, ensuring accurate and timely responses.
• Prepare and forward invoices to the appropriate contacts or departments.
• Monitor and follow up on outstanding bills, working with internal and external teams to ensure timely payments.
• Prepare various reports and spreadsheets related to billing and receivables.
• Collaborate with the finance department to ensure contract specifications are current and procedures are followed.
• Complete online status reports and work to reduce delinquent payments for assigned accounts.
• Support daily operations by submitting, updating, and reconciling billing claims and errors using EMRs and proprietary billing software.
• Manage credit card payment processing, including verification and reconciliation of transactions.
• Identify and capitalize on billing and revenue opportunities for clients.
• Liaise with health authorities to resolve client inquiries and billing errors.
• Ensure accurate and timely completion of government paperwork.
• Provide feedback to improve service offerings based on client interactions.
• Verify data input in the accounting system to ensure final bill accuracy.
• Manage payment reminders, issue invoices and statements, and update accounting records with new payments and balances.
• Respond to client inquiries related to invoices and perform other duties as assigned.
• Cross-train with different centers to ensure consistency and reliability in billing practices across the organization.
• Review billing processes regularly to identify and correct discrepancies and optimize operations.

Qualifications:

• 3 or more years proven experience as a billing clerk or in general accounting is required.
• Experience in medical billing and working with EMRs. (Desired)
• Advance level in Microsoft Excel
• Post-secondary education in business or a health-related field is preferred.
• Experience in customer service and data entry.
• Flexibility to work across different time zones.
• Completion of a medical terminology course is an asset.
• Knowledge of the healthcare system is an asset.
• Resourceful with the ability to learn independently and solve problems.
• Adaptable, with the ability to quickly apply new knowledge and adjust to changes.
• French is an asset

Benefits

As part of our team, you’ll receive a comprehensive compensation and benefits package designed to support your financial security, well-being, and career growth.

• Base Salary Range: $55,000 – $65,000 annually
• Employer-matched RRSP up to 3%
• Employer-paid extended health, drug, dental, massage therapy and vision coverage for yourself & eligible dependents
• $500 annual health care spending account
• Annual paid vacation days and personal days
• Life insurance coverage for self and dependents

Hiring Process Transparency

Interview Steps:

1. Initial resume screening

2. First-round virtual interview with the Recruiter

3. Second-round virtual interview with the Billing Manager

4. Skills assessment test- Onsite

5. Followed by Third-round in-person interview with the Hiring Manager.

6. Verbal offer

7. Written offer

Use of Artificial Intelligence (AI):
Artificial intelligence tools may be used in limited parts of the hiring process, such as application screening questions. All applications are reviewed by a human reviewer before any hiring decision is made.

Candidate Communication:
Applicants who are interviewed will be notified of the hiring decision or status update in accordance with Ontario employment legislation.

Clearpoint Health Network Inc is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact HR@clearpointhealth.ca for further information.

Clearpoint Health Network will only contact those candidates being considered for an interview. We sincerely appreciate your interest in this opportunity and thank you for your application. By submitting your resume, you agree to Clearpoint Health Network sharing your information with representatives of the organization responsible for the hiring process. Clearpoint Health Network will keep your resume on file and protect your personal information in accordance with governing privacy legislation.