Job Description

An Account Resolution Specialist I is responsible for researching and identifying unpaid, partially paid, incorrectly paid or denied claims. They must follow-up with insurance carriers verbally or via on-line tools and properly discuss the problem with the knowledge of how to negotiate payment/additional payments on all claims. In the event the needs arise, they will also resubmit a corrected claim and/or follow-up with patients regarding the issue(s) as needed.

Minimum Education

• Must have a high-school diploma or a GED.

Minimum Work Experience

• No prior work experience in this related field is required at this level.

Required Skills

• Customer service
• Must have general Microsoft Office (Word, Excel, PPT, and Outlook) experience.
• Ability to manage their time in order to meet job requirements.
• Ability to review an account and come to a decision as to what the proper solution would be to resolve the account.
• Must be a team player.

Screening Requirements:

• Drug Screen
• Tuberculosis Test
• Background Check
• Physical Exam
• Respirator Fit

Eligible Benefits:

• Medical, Dental and Vision *Excellent Low Premiums!*- No copays or Deductibles when utilizing MCCH services!
• Life Insurance *ZERO premium*
• Retirement Plan
• Paid Time Off
• Bereavement
• Bridge Coverage *ZERO premium for self-coverage when enrolled in medical coverage
• Tuition Reimbursement

Our Mission:

To improve the lives of those we serve by providing outstanding care and services through our confident, compassionate and exceptional healthcare professionals.

Our Vision:

To be chosen by our community and expanded service region based on proven outcomes as the trusted provider to care for their families, friends and neighbors.

Our Values:

Competence, Excellence, Compassion, Respect and Integrity.