Job Description

Billing Assistant, Provider Billing Team (Remote)

Full-Time, Remote / Hourly, Non-Exempt

Includes Exceptional Benefits, Flexible PTO, Flexible Schedule, Equity

Steno’s Billing Team is looking for a Billing Assistant to join our Winning Team, which is revolutionizing the court reporting industry every single day. We’re a diverse team from all over the country (and beyond), and we’re crazy about redefining the boundaries of an outdated industry. This role requires you to be located in the central or eastern time zone.

Who are you?

As Steno’s Billing Assistant, you’ll support accurate and efficient billing for our providers by managing invoices, monitoring communications, and coordinating across teams. You’re organized, detail-oriented, and thrive in a fast-paced environment. With a solid understanding of billing procedures and strong analytical skills, you ensure every task is completed with precision and professionalism—delivering white-glove service to our clients and partners every step of the way.

On a regular basis, you’ll:

• Process the bulk of all invoicing for providers
• Assist the billing manager and billing associates with organizational projects and other tasks as needed.
• Interface with both internal and external teams, communicating openly and efficiently–you’ll excel if you have strong written and verbal communication skills.
• Provide excellent and hospitable customer service–we care about each other, and we care about our clients. You’ll fit right in if you’re excited to deliver that experience day in and day out.

You’re gonna crush it if:

• You have 1 + years of high-volume billing, data entry, or invoicing experience; court reporting or legal billing experience is a plus!
• You are proficient on Mac and PC and master new systems quickly; Google Workspace and Slack experience is preferred–bonus points for experience with a wiki platform!
• You’re organized, adaptable, and comfortable wearing multiple hats.
• You’re capable of working independently in a fast-paced, remote environment and are comfortable learning on the fly.
• You have the desire to work with a fast-paced and quickly growing tech start-up, and you are enthusiastic about the opportunity for growth within the company.

Our Team

The billing team is a highly reliable and super-motivated team. A diverse group working throughout the country, we’re responsible for all final invoicing for our clients.

We are tech-savvy perfectionists and collaborative team players. Not only do we work under tight deadlines, but we are also constantly evaluating and reevaluating our own processes to make them more efficient than they were the day before!

If a fast-paced environment that keeps you on your toes is not for you, then the Billing team is probably not the right fit. But if you don’t shy away from a little chaos and you are a natural troubleshooter with great attention to detail, then you may just find the home you are looking for here.

Compensation & Benefits:

• Salary - $20-$23/hr
• Health, Vision, & Dental Benefits - low-cost health plans that free up mind space and unlock our employees' best work
• Wellness/Mental Health - shared benefits to be used among employees and families
• Flexible Paid Time Off - allowing employees to find balance in their lives
• Options of Equity - we know our success is nothing without our team
• Access to a company-provided 401(k) account
• A home office setup and a monthly stipend to offset internet and phone costs

About Steno

• Founded in 2018 and growing fast!
• Values: be highly reliable, constantly innovate, operate with a hospitality mindset
• Diverse backgrounds are welcome! Steno employees have a unique blend of legal, technology, operations, and finance experience.
• We are revolutionizing the litigation and court reporting industry
• • Flexible deferred payment options (e.g., DelayPay)
  • Cutting-edge technology - unique products and integrations to maximize the output of legal professionals
  • White glove, concierge customer service that our clients rave about

Application Information

• Steno is an equal opportunity employer and does not discriminate based on any characteristics protected under the law. All employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com.
• Steno personnel will always have either a steno.com email address or will contact you via Rippling Recruiting. Act with caution if asked for personal information. Background checks, for example, are only conducted after an offer is extended.
• Applicants should receive a confirmation email immediately after applying. If you haven’t received it, check your email spam folder and approve the sender address to ensure receipt of future communications.
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information that may be included on a resume or application, is collected and stored in our system. Still, we never disclose or sell your personal information.