Job Description

Job Title – Commercial Operations Specialist

Do you enjoy improving sales effectiveness and optimizing commercial processes

Do you thrive in environments where you can enhance productivity, streamline workflows, and support high‑impact commercial decision‑making?

Partner with the best

Baker Hughes stands as a leading global energy technology company, delivering innovative solutions that make energy safer, cleaner, and more efficient across the entire value chain. Operating in more than 120 countries, the company blends deep industrial expertise with advanced engineering and digital technologies to support energy production, transformation, and decarbonization. With over a century of heritage, Baker Hughes partners with customers in oil and gas, industrial sectors, and emerging energy markets to accelerate progress toward a more sustainable energy future.

Fuel your passion

As a Commercial Operations Specialist, you will play a critical role in sales analytics, CRM governance, billing accuracy, and commercial planning. You will support targeted customers, guide sales teams, and ensure smooth execution of commercial operations across the region.

As a Commercial Operations Specialist, in this role, you will be:

• Analyzing sales productivity and optimizing resource allocation

• Managing territory coverage and sales incentives

• Leading commercial planning and forecasting

• Owning ITO processes and supporting business reviews

• Handling standardized product offerings requiring simple client guidance

• Contributing to pricing and conditions within predefined frameworks

• Exercising limited latitude to deviate from standard pricing

To be successful in this role you will:

Required Qualifications

• Bachelor’s degree from an accredited university or college OR high school diploma/GED with 4+ years of sales experience

• Sales force effectiveness, productivity analysis, allocation of resources and territory coverage, sales incentives, Salesforce CRM platform and tools, lead for commercial planning and forecasting, Inquiry to Order (ITO) processes, ITO lead for business reviews. Cleans and maintains data in Commercial and other core systems (CRMs, SFDC, ERPs, etc.).

• Handle billing, invoices and disputes with the customers.

• Define the method invoice distribution.

• Good knowledge or experience with Excel and Power BI.

Desired Characteristics

• Strong communication skills (oral & written)

• Strong interpersonal and leadership skills

• Ability to work independently and manage competing priorities

• Strong problem‑solving abilities

Work in a Way That Works for You

We recognize that everyone works differently, and flexibility enables people to perform at their best. This role offers adaptable working patterns, including flexible hours, to help balance personal and professional commitments while maintaining productivity.

Working With Us

Our people are at the heart of everything we do. We invest in well‑being, development, and leadership at all levels so every team member can bring their authentic self to work and thrive.

Working for You

When you join us, you can expect:

• Contemporary work‑life balanced policies and well‑being programs

• Comprehensive private medical care options

• Life insurance and disability coverage

• Tailored financial programs

• Education assistance

• Generous parental leave

• Mental health resources

• Dependent care support

• Additional voluntary benefits

This position requires valid work authorization in the country of employment. Sponsorship is not available.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Sales Experienced Professional - Sales Operations