We are returning to our roots. Since 2023 AE Smith is a privately owned business once more, and its an understatement to say we have gone through a bit of a transition period. We are still the same organisation that has operated for over 120 years as an Australian industry leader in HVAC, building services and electrical markets, but we have a renewed approach to the way we work and operate. As asset specialists, we understand our #1 asset is our people. We’re proud of our team’s depth and breadth of experience and with over 600 of us united in our work and our brands, it’s unsurprising our average employee tenure is market leading, but we are always keen on adding new faces to our team.
Based in our Hawthorn East office, we are looking for an experienced Billing Administrator to join our Operational Support team. This role is responsible for ensuring billing and related financial administration is completed accurately, efficiently and in line with contractual requirements and business deadlines.
This is not simply a data-entry position. The successful candidate will understand how their work contributes to regional and functional billing volumes, cash flow, margin performance and broader financial targets. You will work closely with operational managers, service teams, finance and other support functions to resolve issues, maintain billing momentum and help the business achieve its monthly objectives.
The environment is fast-paced, and priorities, processes and information will not always be perfectly defined. We are looking for someone who is resilient, adaptable and comfortable working through changing requirements and a reasonable level of ambiguity. You will need to use initiative, ask the right questions and keep work moving without compromising accuracy or compliance.
You will suit this role if you take ownership of your work and are motivated by producing accurate, timely outcomes. You understand that successful billing is measured not only by the quality of individual invoices, but also by the team’s ability to meet volume, revenue and cash-flow targets.
You are comfortable working in an environment where priorities can change quickly and where resolving an issue may require investigation, judgement and follow-up across several teams. You remain calm under pressure, recover quickly from setbacks and can adapt your approach as business and customer requirements evolve.
You are likely to have:
Experience in any of the following would be highly regarded:
What’s in It for You?
At AE Smith, we enable assets to live their best lives through smarter asset management solutions.
With over 120 years of expertise, we’re a recognised leader in heating, ventilation, air conditioning and refrigeration (HVAC&R), building services, plumbing, electrical, and painting.
Through AES Insights, we go beyond maintenance — offering advisory and building optimisation services to help customers create modern, energy-efficient, and environmentally sustainable assets.
As part of Amplius Group, we work alongside Nuvo and Envar to lead the future of infrastructure. By integrating next-generation HVAC, electrical, and building management technology, we’re delivering ‘better’ — for both people and the planet.
Together, we extend asset lifecycles, ensuring they perform at their best for longer. We streamline operations, reduce risk, and deliver cost-effective solutions — bringing buildings and facilities to life.
Our people are our greatest asset, so they always come first. We’re proud of our team’s depth and breadth of experience across the entire asset lifecycle. We back each other and ask how we can do better. We show up when it counts, and sustainability is our responsibility.
100% Australian-owned, AE Smith is backed by a leadership team with decades of ASX experience. With offices in Brisbane, Cairns, Gold Coast, Mackay, Melbourne, Rockhampton, Sydney, and Townsville, we provide flexible, tailored solutions to meet evolving needs.
