Metro Rod

Billing Administrator

Metro Rod  •  £28k/yr  •  Stratford, GB (Onsite)  •  3 days ago
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Job Description

Billing Administrator
Filta Group Ltd

Stratford Upon Avon

Full time permanent

Salary £28,000 + Benefits

We are recruiting for a Billing Administrator for our Service Delivery team here at Filta Group.

We are committed to providing the highest quality environmental services to a wide range of commercial customers.

Filta’s services are being recognised for their money saving qualities at the forefront by the food and hospitality industry.



Like all business owners striving for a profit, we appreciate that our customers can’t afford to have their kitchens out of action and therefore all of our services have been developed to ensure downtime is avoided at all costs.

We therefore operate emergency response within a fast paced and dynamic environment.

What does it entail?

The Billing Administrator is responsible for reviewing completed jobs to ensure they meet all requirements for invoicing. This role performs a detailed check of job data submitted by field teams to confirm accuracy, completeness, and billing readiness. Once verified, jobs are marked ready for invoicing by the billing team.

This role is critical in reducing billing errors, supporting smooth invoice generation, and maintaining data quality across systems.

What you’ll be doing:

  • Review completed jobs to ensure they’re invoice-ready
  • Check job details, categorisation, and supporting data
  • Cross-check information against customer portals
  • Flag issues or missing data
  • Apply correct franchisee rates
  • Prepare jobs for final billing

Systems & accuracy:

  • Keep job records accurate and up to date
  • Maintain tracking and audit trails
  • Highlight recurring data issues

Communication:

  • Liaise with teams to resolve missing info
  • Handle billing queries and shared inboxes
  • Share feedback on recurring issues
  • Communicate clearly and professionally

What we’re looking for:

  • Strong attention to detail
  • Admin or billing experience
  • Confident using multiple systems
  • Organised and proactive

What you will receive:

  • Full / Formal Training Programme
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free parking
  • Life insurance
  • On-site parking
  • Referral programme
  • Wellness programme
Metro Rod

About Metro Rod

Metro Rod is the UK’s leading commercial, drainage, pump and tanker solutions company.

Our scale, expertise and experience allow us to take on any challenge, and we use the latest technology and techniques to carry out over 235 000 jobs each year. Safety and customer care are important cornerstones of our service, and our health and safety policies are highly evolved and compliant with the highest national accreditation standards.

We work with businesses of all sizes to keep their drains clear and flowing smoothly. Our national business customers trust us across multiple sectors, including facilities management, retail, water utilities, social housing, education, hospitality and many more. As a franchise network, we also work with local businesses and customers in the private and public sectors.

Our reactive and planned services mean we are always on hand when you need us. Our network consists of over 500 trained pump and drainage engineers who are available 24/7/365 across the UK, to support you with your pump and drainage needs.

Metro Rod is owned by Franchise Brands PLC, a group of international multi-brand franchisors with a combined network of over 450 franchisees. As such, it benefits from the management, resources and highly professional range of central support services that Franchise Brands is able to provide.

Industry
Energy & Utilities
Company Size
201-500 employees
Headquarters
Macclesfield, GB
Year Founded
1983
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