Job Description

Full-Time Biller/Receptionist

Schedule: Monday–Friday, 6:00 AM – 2:30 PM (Candidate should arrive a little before 6:00 AM to ensure readiness for patient arrivals)

No weekends, no holidays, no on-call responsibilities

At Tullahoma Surgery Center, we believe that health and care are inseparable. We are committed to delivering high-quality, patient-centered surgical care in a service-oriented environment. Our facility is accredited by The Joint Commission, and physician-owned, with ownership and investment information available upon request.

Our surgical specialties include Gastroenterology, Orthopedics, and Pain Management.

We are seeking a dependable and professional Full-Time Biller/Receptionist to join our front office team. This individual will serve as the first point of contact for patients, families, and visitors, playing a vital role in delivering a warm, efficient, and organized patient experience.

Key Responsibilities:

• Greet patients and visitors in a courteous and professional manner
• Review and verify patient demographic and insurance information for accuracy.
• Generate and submit claims to insurance companies, including Medicare and Medicaid, using appropriate billing codes and modifiers.
• Follow up on unpaid claims and denials, including appeals and resubmissions as necessary.
• Maintain up-to-date knowledge of billing regulations, coding updates, and insurance policies.
• Prepare and analyze billing reports to monitor revenue cycle performance and identify areas for improvement.
• Answer incoming calls and direct them appropriately
• Check-in and check-out patients, ensuring accuracy in demographic and insurance information
• Collect co-pays and process payments
• Coordinate with clinical and surgical teams to support smooth patient flow
• Maintain a clean, organized, and welcoming front desk and lobby area
• Perform other administrative tasks as assigned

Qualifications:

• High school diploma or GED required
• Proficiency in billing software and electronic health record (EHR) systems.
• Knowledge of CPT, ICD-10, and HCPCS coding principles.
• Familiarity with insurance verification, claims processing, and reimbursement procedures.
• Demonstrated reliability and longevity in past employment
• Strong interpersonal and communication skills
• Ability to multitask in a fast-paced environment
• Exceptional customer service skills

What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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