Job Description

Job Location: Cool Smiles Perris - Perris, CA 92571
Position Type: Full Time
Salary Range: $19.00 - $26.00 Hourly

Job Shift: DayBilingual Treatment Coordinator – Full Time
Cool Smiles Orthodontics
Cool Smiles Orthodontics is looking for a strong bilingual Treatment Coordinator who knows how to connect with patients and confidently guide them through starting treatment.
This role is key to the practice — you’ll be the person helping patients understand their options, feel comfortable moving forward, and making sure nothing falls through the cracks.
We’re looking for someone who is not just organized, but also confident presenting treatment, discussing finances, and building trust with patients.
What you’ll be doing: You’ll be meeting with patients after their consults, walking them through their treatment plans, answering questions, and helping them move forward with care.
This includes explaining procedures in a way that makes sense, reviewing costs and payment options, and handling insurance questions.
You’ll also be responsible for scheduling new starts, following up with patients who haven’t committed yet, and keeping everything organized on the front end.
Working closely with the doctor and team to keep the schedule flowing and patients taken care of is a big part of the role.
On the administrative side, you’ll maintain accurate patient records, process paperwork, and make sure accounts and billing are handled correctly.
What we need from you:
- At least 2 years of experience in a dental or orthodontic office (required)
- Bilingual (Spanish/English)
- Must be comfortable presenting treatment plans and discussing costs
- Strong communication skills — you know how to talk to people and make them feel at ease
- Organized and able to manage multiple patients and tasks at once
- Solid understanding of insurance and treatment coordination
- Reliable and team-oriented
What we offer:
- Competitive pay
- Benefits (medical, dental, vision)
- PTO and holidays
- Growth opportunities within the company
If you know how to build trust with patients, stay organized, and help drive treatment acceptance, this is a great opportunity to step into a key role with a strong team.