ParallelDots

Bilingual Training & Localization Specialist

ParallelDots  •  Seoul, KR (Onsite)  •  5 hours ago
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Job Description

  About the Role
ParallelDots is onboarding an FMCG company in South Korea on our AI-powered retail execution platform, ShelfWatch.
We are looking for a bilingual Korean-English professional based in South Korea to serve as our on-ground partner for
training delivery and document localization. This person will be the primary point of coordination between the Korean
client team and our India-based delivery team.

 Key Responsibilities
● Translate project documents from English to Korean - BRDs, training manuals, SOPs, app, and user guides
● Localize content for Korean corporate tone and formality standards and not just literal translation
● Independently deliver in-person and virtual training sessions to client teams at South Korea
● Act as the primary on-ground liaison between the client's Korean team and the ParallelDots India project team
● Participate in regular project sync calls with the India team during IST/KST overlap hours
● Flag cultural or communication nuances that could impact training outcomes or client satisfaction
● Support UAT sessions and gather client feedback in Korean; summaries and relay to the India team in English

Required Qualifications
● Native Korean speaker with strong command of business and formal Korean
● Proficient in written and spoken English (B2/C1 minimum); able to participate in all-English internal project calls
● 2+ years of experience in a training, localization, or client-facing role
● Comfortable working part-time with a remote offshore team (India IST, some evening availability expected)
● Strong communication and facilitation skills, able to manage training sessions independently Nice to Have
● Experience in retail, FMCG, CPG, field sales automation, or SaaS product training
● Prior experience working with Indian or multinational technology companies
● Familiarity with tools like Slack, Notion, or project management platforms
● Understanding of Korean retail / modern trade environment

Working Arrangement
This is a part-time engagement based out of South Korea. Day-to-day work involves remote coordination with the
ParallelDots India team via Slack, email, and video calls. On-site presence at Client's location in South Korea will be
required during training milestones. Overlap hours with the India team are expected during KST evenings.
ParallelDots

About ParallelDots

ParallelDots is an AI and computer vision SaaS platform that helps global CPG brands and retailers monitor and improve shelf performance in physical stores. In just five years, ParallelDots has grown into one of the world’s top retail AI companies, serving customers across modern trade and the most complex traditional trade markets.

Every month, the platform processes millions of shelf images across more than 50 countries and provides real-time insights on availability, product placement, promotions and pricing. With global retail losing more than 1 trillion dollars annually due to out-of-stock issues, ParallelDots replaces manual checks with automated alerts and guided actions that help reduce missed sales and improve in-store execution.

ParallelDots brings modern retail execution capabilities into a single unified platform that includes:

• Video-based capture powered by Augmented Reality

• Offline and on-device product recognition for low-connectivity environments

• Solutions designed for traditional and fragmented trade

• Promotion tracking and compliance

• POS and shelf data analysis to increase sales

• Fast AI training for new product launches

• ISO 27001 and SOC 2 Type 2 certified architecture

• A 4.6 out of 5 rating on G2 with strong feedback on rapid onboarding and dedicated project support

ParallelDots has been recognized with several industry honors including the NASSCOM Emerge 50 award for Retail AI and the SoftBank Tech4Future Innovation Award.

Built for global scale, ParallelDots delivers high accuracy, fast deployments and seamless integration with retail systems, field-force apps and inventory workflows. It helps brands and retailers reduce operational waste, improve availability, and drive measurable sales lift at every shelf.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Seattle, Washington
Year Founded
2017
Website
paralleldots.com
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