Job Description

Our tech service client is hiring an experienced Bilingual System Support Engineer! Great mid-career /associate, senior job opportunity// Full-time permanent job!

[ Client] A Global Indian ICT Service Company based in Tokyo　

[Nature of Job] Client-facing service delivery/ CSM role 

[Company Size] Mid Size (~500 employees), more than 20 years in business in Japan　

[Employent Type] Permanent/ Full Time　

[Salary Range] 8 - 12.5 million JPY yearly (annual salary package, bonus/ incentive inclusive). Depending on experience and skill. It can be stretched

[Work Location] Hybrid work is planned for this job (the situation may change in the future). Walk-in distance from the nearest station. Central Tokyo (Akasaka and/or client office in other central Tokyo area) location

[Work Hours] 8 hours per day (9AM - 6PM with 1 hour break, it may shift slightly)　

 [Team Structure] Local /international client and business team

[Eligibility] Relevant work experience, bilingual (native or near native level in Japanese, and business level English). Applicants need to be able to work full time as an engineer in Japan at the time of application

[Key Features] Mid-career, full-time, engineer job, high salary, growth industry

[Special Benefits] Social insurance, paid holidays, special leave, life support service. 65 years old retirement age, continuous contract employment option. Annual appraisal, health check

[How to Apply] From the site, or contact us (aahr@asoacehd.co.jp) with the reference number L3YR56VV

[Job Description] *information is subject to change, non-exhaustive


General Job Description and Experience Needed:

• Provide technical support services for all support tickets open by our customers for issues on VMC on AWS,
• Experience in providing technical support for multiple platforms. (Unix, Linux, Windows)
• Familiarity with Hypervisors (ESXi, Hyper-V, Xenserver, KVM, etc).
• Linux/Unix administration basic skills.
• Strong networking skills with a knowledge of NSX-T
• Extensive administration and support experience with Windows server operating systems, and workstation operating systems in large enterprise environments (thousands of systems)
• Exceptional communication (written and verbal, internal and external) and presentation skills.
• Quality, out-of.the box thinker who is open-minded, creative, intelligent, and self-confident.
• Team player that works well in collaborative situations and start-up-like environments.
• A Bachelor's Degree in Computer Science, Engineering, Mathematics, related field, or equivalent experience.
• Proficient in Japanese and English min. business level