Job Description

Job Title: Bilingual Support Assistant

Work Hours

• Part-Time (Up to 30 hours/week)

• Monday – Friday

Location

• ACS Building 108, Caserma Ederle, Vicenza, Italy

Duties

• Provide bilingual support in English and Italian to customers

• Assist customers with inquiries, services, and documentation

• Perform verbal and written translations (non-legal, non-medical)

• Maintain Client Tracking System (CTS) and service records

• Prepare and submit monthly reports and statistics

• Maintain sign-in sheets and documentation of services

• Support community integration workshops and activities

Qualifications

• Minimum High School Diploma

• At least 2 years experience in administrative or customer service roles

• Fluent in English & Italian (Level 4)

• Proficiency in Microsoft Office and basic computer systems

• Strong communication and organizational skills