Job Description

Store Sales Manager (Bilingual - English/Spanish)

Blue Fig USA is seeking a motivated and dynamic Bilingual Store Sales Manager fluent in English and Spanish to join our team. As the largest authorized retailer of Cricket Wireless in Florida, we pride ourselves on delivering exceptional customer experiences and fostering a collaborative, growth-oriented work environment. If you are passionate about sales, customer service, and team leadership, we invite you to become a vital part of our success.

Key Responsibilities:

- Oversee daily store operations, including sales activities, customer service, inventory management, and employee scheduling

- Recruit, train, and develop sales associates to meet sales goals and deliver outstanding customer service

- Drive sales performance through effective coaching, motivation, and goal setting

- Ensure compliance with company policies, procedures, and standards

- Manage inventory levels, stock replenishment, and visual merchandising to maximize sales

- Resolve customer issues promptly and professionally to ensure high customer satisfaction

- Analyze sales data and prepare reports to monitor store performance and identify improvement opportunities

- Foster a positive team environment that encourages collaboration, accountability, and professional growth

Skills and Qualifications:

- Bilingual fluency in English and Spanish, both written and verbal

- Proven experience in retail sales management or a similar leadership role

- Strong interpersonal and communication skills

- Ability to motivate and lead a diverse team

- Excellent organizational and time management skills

- Knowledge of retail operations, inventory management, and POS systems

- Customer-focused mindset with problem-solving abilities

- High school diploma or equivalent; additional education or certifications in retail management is a plus

At Blue Fig USA, we value our team members and are committed to providing a supportive environment that promotes professional development and career growth. Join us and be part of a company that celebrates diversity, innovation, and success.

Requirements

EDUCATION and/ or EXPERIENCE:

• High school diploma or equivalent, college degree preferred.
• Retail sales management or customer service management experience.
• Proven leadership skills.
• Demonstrated ability to meet/ exceed sales quotas.

KNOWLEDGE, SKILLS, & ABILITIES:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Positive, can-do attitude, highly motivated, results-driven personality.
• Excellent customer service skills and the ability to understand and implement our sales process.
• Ability to function independently as well as be a team player.
• Strong verbal, written, presentation, and interpersonal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to complete sales tasks and meet quotas.
• Must be able to work the varied hours of retail, including evenings, weekends, and holidays.

DESIRED SKILLS:

• Experience in prepaid wireless sales management.
• Retail sales management or customer service management experience.
• Bilingual / English & Spanish

SALARY/ BENEFITS:

• Base Salary Range $15.00 hourly
• Base + Commission (Hourly Pay and Commission Paid Weekly)
• Medical, Dental, Vision & Supplemental Insurance Benefits are eligible after 60 days

JOB TYPE:

• Full-Time
• Hourly - Non-Exempt

ENVIRONMENT & PHYSICAL DEMANDS:

The environmental and physical demands described here are representative of those an individual must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Ability to occasionally lift 10 to 25 pounds.
• Constant walking and standing; frequent bending, stooping, and reaching.