Job Description

WebMD Health Services is part of the WebMD family. We have been designing well-being programs for employers and health plans for over 20 years. Our mission is to empower organizations and their populations to improve well-being through personalized, strategic partnerships.

WebMD Health Services (WHS) is a division of WebMD whose mission is to provide expert guidance that inspires people to take charge of their health. We do this by helping people understand their health risks, make smart health care decisions, and take active steps toward living healthier lives. Our health, wellness and transparency services power programs from employers, health plans and government organizations are delivered online, onsite, and telephonically. Learn more at webmdhealthservices.com.WebMD is an Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities.The dedicated Well-being Program Coordinator (WPC) will work collaboratively with the designated Customer’s well-being team to provide face-to-face health coaching with eligible participants as well as raise awareness and increase engagement in the Customer’s well-being program. The WPC will provide localized support that will create a culture of well-being.Located in Chula Vista, CA at the site of the designated client, the WPC will assist in creating a culture of health by providing the following support: educational classes and webinars, host promotional events to increase engagement in the well-being program, collaborate with internal and vendor resources to host combined events, and partner with Well-being Champions to support well-being offerings at the local level. If the Customer requests, the WPC will also offer face-to-face health coaching for individuals. The WPC will work with and be a resource for the individual employer units in their health promotion activities. The successful candidate will have a background in health promotion, exercise physiology, and/or nutrition.In this role you will:

• Perform face-to-face at-risk health education; one-on-one, video, and active coaching. Provide assessment of at-risk areas and provide referral to appropriate resources.
• Create a culture of well-being at the worksite level.
• Provide assessment of at-risk areas and provide referral to appropriate resources.
• Understand and deliver a customer-centered coaching through a combination of reflective listening and identification of readiness to change.
• Assist participants' progress through the stages of change for at-risk behavior.
• Utilize Motivational Interviewing techniques to elicit behavior change and reduce participant ambivalence.
• Participate in collective record keeping which allows for continuity to exist between multiple health education sessions.
• Coordinate the flow of information and materials between Customer and individual employer units located in the area.
• Assist with day-to-day delivery of established programs with direction from the Customer.
• Coordination of meetings and other communications (internal and external).
• Coordination and delivery of onsite events and classes.
• Coordinate and partner with Well-being Champion Network.
• Develop and maintain schedules necessary to support the successful execution of the Customer’s health education programs.
• Provide ongoing program performance review and strategy support.
• Perform other, mutually agreed upon job-related duties as assigned.

qualifications, skills and experience:

• BS/BA Required; MS/MBA differentiator.
• Bi-lingual (Spanish and English)
• Minimum of 2 years Wellness Coordinator/Health Coaching or similar client-facing experience required.
• Professional Certification from National Wellness Institute (NWI), The National Commission for Health Education Credentialing (NCHEC), or the equivalent certification preferred.
• Demonstrated ability to successfully manage multiple relationships with multiple KP and/or KP Customer stakeholders in a dynamic and matrixed environment.
• Business and technology services experience.
• Professional presence and technical credibility to interact with senior-level Customer contacts.

preferred:

• Group fitness instructor or yoga instructor.
• Experience in teaching mindfulness practices.
• 5 years Wellness Coordinator/Health Coaching or similar client-facing experience preferred.
• 5 or more years of delivering healthcare information products and services, especially consumer-facing interfaces and H&W administration, preferred.

As a member of WebMD Health Services, you may have access to confidential and sensitive information (including Protected Health Information) that will require you to follow additional protocols to ensure the security of our data. As a core requirement, you must implement and act in accordance with the organization’s information security policies; protect assets from unauthorized access, disclosure, modification, destruction or interference; execute security processes or activities; and report security events or potential events or other security risks to the appropriate parties within the organization.Compensation$27.88/hr - $32.35/hr Benefits:
Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:

• Health Insurance (medical, dental, and vision coverage)
• Paid Time Off (including vacation, sick leave, and flexible holiday days)
• 401(k) Retirement Plan with employer matching
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Commuter and/or Transit Benefits (if applicable)

Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.