Job Description

Job
Title: Branch Manager III
Job Type: Full-time
Branch
Hours: Monday – Thursday 9:00 AM – 5:00 PM; Friday 9:00 AM – 6:00 PM; Saturday
9:00 AM – 1:00 PM
Location: Houston, TX
Hiring
Range: $70,000 - $85,000 annually ($2,692.30 - $3,269.23 bi-weekly salary)
(Higher compensation may be considered based on experience,
qualifications, and internal equity)

All of us at Chartway stand united in our strong culture of
listening and learning. We treat people with respect, integrity, and kindness,
and are committed to continuously developing a diverse and inclusive workplace
where team members are empowered to be their authentic selves. All backgrounds,
viewpoints, and life experiences are welcome, knowing this commitment
strengthens our credit union family and communities.

The Branch Manager will be responsible to the Market Director for maximizing the sales function and goal achievement, and the day-to-day operations for assigned retail office location. Actively seeks out members of SEGs and community groups to generate loans and deposits.

Responsible and
Accountable for:

• Responsible for researching member inquiries to
  ensure increased sales, proper follow-up and continued member satisfaction.
• Identify and maximize the
  use of credit union services by each member.
• Ensures facilities are well kept and maintained.
• Travels as needed to promote Credit Union
  membership.
• Comply with all policies and procedures of the
  credit union relative to branch operations and member transactions.

Knowledge,
Skills and Abilities:

• Knowledge of credit union
  operations and retail delivery services and systems.
• Ability to successfully lead
  and motivate assigned sales team in achieving organizational goals.
• Ability to coach, mentor
  and provide timely performance feedback for assigned employees.
• Ability to successfully
  manage sales of complex financial services across multiple locations.
• Proficient in utilizing
  ongoing technologies to successfully support sales and the sales management
  environment.
• Willing to travel as
  needed.
• Ability to manage
  location(s) to include all facets of teller operations, cash management, teller
  staffing and member service.
• Knowledge of the retail
  office operations technology and procedures and the ability to train others
  with this expertise.
• Ability to troubleshoot
  problems with members with regards to service, policies and procedures of the
  Credit Union.
• Experience in managing
  in-house and outsource operations.

Education and Experience:

• Education: Bachelor’s
  degree or equivalent experience.
• Experience: Approximately
  three to five years of demonstrated progression in job related experience.
• Bilingual in Spanish required

Chartway offers a competitive salary and a comprehensive benefits package. Candidates must have a good credit history for consideration. Salary requirements must be included and resumes must be accompanied by a Chartway Employment Application for consideration.

Chartway Federal Credit Union is an EOE/M/F/ Disability/Vet Employer.

If
a reasonable accommodation is needed for the job interview process, please
contact our Talent Acquisition Team at 1-877-319-4818
extension 74862 or email us at recruiter@chartway.com.