Job Description

The SAP Integration and Support role will manage and support various systems including SAP, FSM, Concur, ZOHO, Panda Docs, Octopus, Sensaas, UKG, Fiori, and CMACS, ensuring optimal performance and minimal downtime. Provide user support, manage master data, and assist with finance and payroll tasks.

Join our team! This is an existing vacancy that we are actively looking to fill.

Role Responsibilities

• Manage and Support Systems: Oversee and maintain various systems including SAP, FSM, Concur, ZOHO, Panda Docs, Octopus, Sensaas, UKG, Fiori, and CMACS.
• Identify, troubleshoot, and resolve issues within the ERP and integrated systems to ensure minimal downtime and optimal performance.
• Provide helpdesk support for users, addressing inquiries and resolving issues related to the ERP and integrated systems.
• Create and maintain customer and vendor master records in SAP, ensuring data accuracy and integrity.
• Generate reports, conduct audit reporting, post finance documents and payroll expenses.
• Handle customer and vendor invoice cancellation requests.
• Create and update US Tax tables in SAP. Assist with payroll reconciliation of hours and expenses.
• Provide training to users on the ERP and other integrated systems, ensuring they are proficient and can utilize the systems effectively.

Required Professional Knowledge, Skills & Qualifications

• 2-4 years experience in a similar role.
• Post secondary education Information Technology, Computer Science or a related field.
• Fully Bilingual in English and French
• Proficiency in managing and supporting ERP systems.
• Strong troubleshooting and problem-solving skills.
• Excellent user support and customer service skills.
• Experience with master data management.
• Knowledge of finance and payroll processes.
• Ability to generate and analyze reports.
• Effective training and communication skills.
• Familiarity with various systems including SAP, FSM, Concur, ZOHO, Panda Docs
• Octopus, Sensaas, UKG, Fiori, and CMACS

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

The salary range for this role is $65,000 - $75,000

Please note that our hiring processes may involve the use of artificial intelligence (AI) tools to assist with screening, assessing, or selecting candidates; all final decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws.

Company Profile

CIMCO specializes in the engineering, design, manufacture, installation and service of complex thermal building solutions for industrial, process cooling and recreational refrigeration and mechanical systems. For more than 100 years, CIMCO’s leadership and unparalleled research, development and manufacturing programs has put us at the forefront of industry advancements and technological breakthroughs. Our professional engineers, technicians and designers apply innovative state-of-the-art equipment and refrigerants to develop systems that meet even the most complex thermal challenges.

We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education.

CIMCO is committed to creating an inclusive environment where people from all backgrounds can thrive. Together, we embrace diversity of thought, experience, and perspective, as we combine our unique skills and capabilities to drive successful outcomes for all stakeholders. As an equal opportunity employer, CIMCO provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.