ServiceMaster is seeking a professional, organized, and customer-focused Bilingual Receptionist Administrative Assistant to serve as the first point of contact for employees, applicants, clients, and visitors.
This role supports the HR Manager and office staff while promoting teamwork and upholding the values and objectives of ServiceMaster. The ideal candidate is bilingual in Spanish, detail-oriented, proactive, and able to manage multiple administrative tasks in a fast-paced environment.
Key Responsibilities
Front Desk & Office Support
- Greet employees, applicants, clients, and visitors in a warm and professional manner
- Maintain a clean and welcoming lobby area
- Keep kitchen and common areas clean, organized, and restocked
- Receive and sign for deliveries and packages
Phone & Communication Management
- Answer and direct incoming phone calls
- Screen employee calls and forward messages to appropriate staff
- Screen sales calls directed to management
- Maintain and distribute the daily phone log before 9:30 AM
Staffing & HR Support
- Print job applications and hiring packets
- Maintain applicant tracking logs and Excel spreadsheets
- Collect copies of IDs and take photos of new hires
- Assist with onboarding and safety video coordination
- Create workers’ compensation claim folders
- Schedule interviews and send interview confirmation emails
- Schedule employee training questionnaires within two weeks of hire
Data Entry & Administrative Tasks
- Record employee call-outs and time-off requests in Excel
- Add employees to Express Time and payroll spreadsheets
- Prepare hiring documentation for payroll processing
- Maintain records for warnings, incidents, and accident reports
- Assist with filing and document organization
Employee Recognition & Support
- Prepare birthday, anniversary, and sympathy cards for employees
- Coordinate employee condolence flowers and cards
- Assist with distributing supplies and tracking company equipment returns
Monthly & Miscellaneous Duties
- Manage T-shirt inventory and office supply orders by the 10th of each month
- Prepare the monthly newsletter by the 27th of the previous month
- Update and distribute the Moda calendar by the last business day of the month
- Laminate insurance cards, key tags, and other materials
- Assist with internet, copier, and phone troubleshooting
- Support company events such as quarterly meetings, company picnics, and open houses
- Perform additional duties and special projects as assigned
Qualifications
Education & Experience
- High School Diploma or equivalent required
- Minimum of 2 years of experience as a Receptionist or Administrative Assistant
- Bilingual in Spanish required
Skills & Abilities
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office Suite, including Excel
- Ability to handle confidential information with discretion and professionalism
Personal Attributes
- Professional appearance and positive demeanor
- Strong problem-solving skills and proactive attitude
- Ability to remain calm and composed in stressful situations
- Team-oriented mindset with a strong customer service focus
How to apply:
Please submit your resume along with a cover letter explaining why you would be a great fit for our team and company culture. We look forward to learning more about your experience and qualifications.
About us: We are a minority-owned business that has operated in the Portland metropolitan area for more than 50 years. We know that our approach to cleaning is an opportunity to provide remarkable service, not simply a commodity. With consistent delivery as the foundation of our business, we focus on service, diversity, and training to deliver the fundamental basics of green cleaning with excellence.
We are an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, national origin, political belief, sex, age, Union activity, marital status, citizenship, mental or physical disability, sexual orientation or any other status protected under applicable local, state or federal civil rights laws and regulations.
Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.
Our environment is a diverse community where successful people work together to achieve common goals.
This franchise is independently owned and operated by a ServiceMaster Clean® franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee, and not to The ServiceMaster Company, LLC.
