Addus HomeCare

Bilingual Quality Assurance Specialist (Home Care QA Visits)

Addus HomeCare  •  Las Cruces, NM (Onsite)  •  5 hours ago
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Job Description

Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!

Ambercare is currently seeking a Full Time QA Specialist out of their Las Cruces, NM location! This position will be responsible for conducting in-home visits at clients' homes to monitor and report on quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs. Bilingual Required

Location: On-Site - Ambercare 3870 Foothills Road Las Cruces, NM 88011

Schedule Monday thru Friday 8:00AM to 5:00PM, 6 to 8 QA visits in patients homes daily

At Addus/Ambercare we offer our team the best:

  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Monthly Agency Bonus Potential
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

E ssential Duties:

  • Monitors client’s condition and performance of duties by Home Care Aides
  • Maintains all company and Department on Aging rules, regulations, and standards
  • Conducts home visits to new clients to welcome and review the Welcome Packet
  • Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepares and completes accurate evaluation reports and case notes as needed
  • Maintains schedules to assure timely completion of all assigned home visits
  • Attends weekly branch meetings
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Position Requirements & Competencies:

  • Minimum of 3 years’ experience working in the field of senior services or a related social service field.
  • Excellent oral and written communication skills.
  • Strong interpersonal skills.
  • Ability to prioritize and handle high call volumes.
  • Client-focused and customer service-driven.
  • Proficient in Microsoft Word, Excel, and Outlook.
  • Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area
  • Bilingual Required.

To apply via text, text 10624 to 334-518-4376.

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Addus HomeCare

About Addus HomeCare

Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services. Since 1979, Addus has built an exceptional home care company through a commitment to improving the health and wellness of our clients and providing high-quality, cost-effective care.

Currently, we have more than 200 locations and employ over 30,000, and are positioned to excel under healthcare reform. We are passionate about the service we provide to our clients and the positive rewarding environment we create for our employees, and are driven to be both the provider and employer of choice in all of the markets we serve.

Our Mission:

Providing cost-effective care and assistance that gives people the freedom to remain in their homes.

Our Values:

Service

Make a difference in another person's life.

Honesty

Be trustworthy and fair.

Compassion

Treat others with kindness and dignity.

Accountability

Keep your word.

Leadership

Set the right example.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Frisco, Texas
Year Founded
1979
Website
addus.com
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