Job Description

Position summary

Prosci Executive Instructors are dynamic teachers and facilitators, with a passion for change management and our client’s success. With deep business expertise, and a thorough understanding of Prosci’s change management research, methodologies, and tools, you will not only deliver a variety of programs designed to build the client's change management capabilities, but you will also help to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives.

Scope & Responsibilities

Deliver a variety of programs on Prosci change methodology, tools, and research:

• Instruct clients in Prosci’s proprietary change management methodology virtually, or at client locations or Prosci-selected venues across the Europe and EMEA
• Maintain up-to-date mastery of Prosci’s change management offerings
• Combine career experience with Prosci methodology to illustrate real-world change management application and answer clients’ questions specific to their individual change initiatives
• Prepare thoughtfully for sessions to provide incredible learning experiences for all participants
• Serve our client relationships to establish Prosci as a valuable, long-term partner to organizations as they navigate their most critical change initiatives

Driving and Influencing Change:

• Foster a culture of adaptability and resilience within colleagues, customers, and program participants
• Drive digital transformation by engaging in new technologies and processes to improve efficiency and competitiveness
• Operates as a recognized expert to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiency. Typically known as a subject matter authority
• Applies expertise to act as an authority to quickly identify and accurately articulate why a client does or does not want a change based on their business objectives and challenges

Managing Critical Relationships

• Develop a thorough understanding of the customers specific needs, objectives and challenges related to organizational change initiatives. Actively listen and ask pertinent questions to uncover potential barriers or resistance factors
• Offer expert advice, guidance and recommendations to clients based on your in-depth knowledge and experiences with Prosci tools and methodologies
• Understand complex topics and processes required to mentor clients in applying Prosci methodologies within their environment
• Actively seek feedback from colleagues and customers to identify areas for improvement and enhance the client experience

Business Development

• Collaborate with Product Development and Advisory to develop new offerings or enhance existing products
• Craft compelling value propositions that highlight unique benefits of Prosci products or services
• Engage in collaborative content creation and thought leadership opportunities such as white papers, articles, blog posts and webinars to actively engage current and former course participants
• Assist the Growth team in addressing industry specific questions, objections, or concerns for prospective clients
• Apply your industry expertise to identify and engage potential clients
• Identify and cultivate strategic partnerships with other businesses and organizations

Requirements

Technical/Functional Skills

• Change and Project Management experience in dynamic growth/change cultures (PMBOK, Agile, Lean, Six Sigma, Waterfall etc.)
• Intermediate MS Office skills with the ability to navigate a virtual learning environment
• Demonstrated expertise in the Prosci portal tools including Proxima and Hub Suite is a strong plus
• Proficient working in Zoom, Teams, WebEx, Salesforce and M365

Qualifications

• Bachelor’s degree and advanced degree preferred, or equivalent years of experience
• Diverse industry experience leading change from a consultative, project, program, or executive level in multiple industries (for-profit and not-for-profit), CDP industry
• Demonstrated experience successfully engaging with employees undergoing change, practitioners leading change and senior leaders who sponsor change

Additional Preferences

• Engaging presentation and facilitation skills (both in-person and in virtual settings)
• Advanced skill and mastery of adult learning theories and technique
• Ability to incorporate relevant career experience and expertise into the learning environment
• Expected 15+ years of industry experience
• Experienced strategic leader directing a variety of functions and directing resources for a min. of 15+ years

Additional Role Data

• Position reports to: Director, Service Delivery
• Supervisory Responsibilities: No
• Key Stakeholders: Sales, Logistics, Scheduling, Advisors.
• Work location: Remote
• Language: Native French and fluent in English (full professional proficiency), fluency in Spanish and/or Italian are a strong plus
• Travel expectations: 50% of travel anticipated

About Prosci

Founded in 1994, Prosci is a global leader in change management and the provider of choice for 80% of Fortune 100 companies. Prosci combines scientific research with the people side of change to deliver results-focused solutions that enable clients to achieve change outcomes and grow organizational change capability. Prosci maintains the industry’s largest body of change management research—the basis for the company’s tools, methodologies, advisory services, and role-based development programs. To date, Prosci has certified over 100,000 change management practitioners worldwide.

The company is headquartered in Fort Collins, Colorado, with offices in Europe, Australia, Brazil, Canada, Chile, Colombia and Mexico , plus a number of Prosci Partners around the globe. Prosci is continually expanding directly and through its global partner network to ensure change success for clients no matter where they are located.

Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organisation: https://www.prosci.com/about/dei.

By applying for this role you are consenting to your personal data being shared with Prosci Inc (US-based), or any of the Prosci Europe group of companies, registered and/or operating in Belgium, Denmark, France, Germany, Ireland, Italy, Luxembourg, Morocco, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland and the United Kingdom. Details of our registered companies and locations can be found on our website:  https://www.proscieurope.com/prosci-europe This means that your data may be shared and/or stored outside of the country of application for up to 5 years, in the locations of any of the aforementioned countries or with Prosci Inc in the United States, for the purposes of reviewing your application and presenting you with any suitable future employment opportunities.