Sevita

Bilingual Program Services Case Coordinator

Sevita  •  $23 - $24/hr  •  West Springfield, MA (Onsite)  •  4 hours ago
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Job Description

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

Program Case Coordinator – Q1 Adult Day Health Center
Spanish-speaking candidates required

As the Program Services Case Coordinator, you will play an essential role in supporting Adult Day Health participants by coordinating services, maintaining accurate documentation, assisting with admissions, and ensuring continuity of care across internal teams and community providers. This position offers the opportunity to make a meaningful impact while helping participants achieve their clinical, social, and community goals.

Why Join Our Team?
• Competitive Pay: $23–24/hour + Full Benefits Package
• Consistent Day Shift Schedule
• Monday–Friday Work Week (no weekends)
• Medical, dental, and vision benefits
• 401(k) retirement plan with company match
• PTO beginning on your first day
• Paid holidays for full-time employees
• Employee referral bonuses
• Employee discount program with access to 30,000+ discounts
• Supportive and collaborative team environment

Key Responsibilities
• Coordinate and oversee individualized participant programs to support clinical, social, and community-integration needs
• Assist participants and families in understanding program goals, services, and processes
• Serve as a primary point of contact for families, providing communication, resources, and support
• Review evaluations, progress notes, and discharge documentation to ensure accuracy and coordinated care goals
• Maintain complete and accurate participant records and documentation
• Support discharge planning and follow-up coordination
• Coordinate internal medical appointments and track required annual medical documentation
• Communicate with healthcare providers, community resources, and external partners to promote continuity of care
• Assist with training new staff involved in participant medical coordination, as needed

Qualifications
• Bachelor’s Degree in a social services–related field required
• Two years of experience providing direct or indirect support services in a medical and/or rehabilitation setting - preferred not required
• Experience working with individuals with disabilities preferred
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Compassionate, reliable, and responsible approach to supporting participants
• Commitment to the organization’s mission and values
• Bilingual in English and Spanish required

Join our team and help support participants, families, and communities through meaningful, person-centered care.
✨ Apply today

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.

We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.

As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law
Sevita

About Sevita

Homes and communities are where people thrive. We’ve held this belief since our founding in 1967 and have worked to make it reality for the thousands of individuals we serve. We continue that work today and are using innovation, technology, and collaboration across our organization to do more for more people.

Sevita is the leading provider of home and community-based specialty health care, with 40,000 employees proudly serving over 50,000 individuals. We believe that people can grow, learn, and be as independent as possible in the homes and communities where they live.

We serve adults and children with intellectual and developmental disabilities, individuals with complex care needs, people recovering from brain injury, seniors in need of everyday support, children in foster care, adults and children with autism spectrum disorders, and other individuals who may require care across a lifetime.

Our goal is to enable these individuals to be as independent as possible and to live and thrive in their communities. It’s what we’ve done for more than 50 years, and it’s what we continue to do today.

For us, it’s a calling. Because when you have a chance to make a difference in someone’s life, you take it. Our team has a passion for helping others grow, learn, and live their best life.

We meet people where they are and help them reach their full potential. At Sevita, it’s not just a job. It’s about seeing others for who they are, and understanding and meeting their needs and preferences.

An individual’s health and wellness goes beyond simply physical health – it’s behavioral supports and looking at social determinants of health, too. And we are right there, supporting the whole person, because every person has the right to live well.

Industry
Healthcare & Social Services
Company Size
10,000+ employees
Headquarters
Edina, Minnesota
Year Founded
Unknown
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