Infinite Home Solutions LLC

Bilingual Office Assistant

Infinite Home Solutions LLC  •  $25/hr  •  Fresno, CA (Onsite)  •  5 hours ago
Apply
Save Job
Mark Applied Mark Interviewed Mark Offered
Hide Job Report Job
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Us

We are a dynamic and fast-growing general contracting company specializing in Roofing and Flooring. We pride ourselves on delivering high-quality services and exceptional customer care. To support our growing operations, we’re seeking a Bilingual Operations Assistant to join our team. This position is critical to ensuring smooth scheduling, excellent customer service, and accurate billing for our clients.

Key Responsibilities

Scheduling & Coordination

  • Manage and update the company’s scheduling system to assign jobs to technicians or teams.
  • Communicate with clients to confirm appointments, reschedule as needed, and provide pre-visit instructions.
  • Coordinate schedules to optimize efficiency and minimize downtime for field teams.
Customer Service

  • Handle inbound and outbound customer calls in a professional, friendly, and helpful manner.
  • Respond promptly to customer inquiries via phone, email, or messaging platforms.
  • Address customer concerns or issues, ensuring they are resolved promptly and satisfactorily.
  • Act as the primary point of contact between clients and field teams.
Lead Management

  • Call new and existing leads to explain services, answer questions, and schedule consultations.
  • Maintain accurate records of lead interactions and update the CRM system accordingly.
  • Follow up with potential clients to convert leads into scheduled jobs.
Billing & Administrative Tasks

  • Generate and send invoices to clients, ensuring all job-related charges are accurately recorded.
  • Process payments and follow up on overdue accounts.
  • Assist with data entry, filing, and other administrative tasks as needed.
Qualifications

  • Bilingual Fluent in Spanish and English 
  • Customer Service Experience 2+ years of experience in a customer-facing role, preferably in a call-heavy environment.
  • Organizational Skills Strong attention to detail and ability to manage multiple priorities effectively.
  • Communication Skills Exceptional phone etiquette and interpersonal skills.
  • Tech-Savvy Proficiency in using scheduling software, CRM systems, and office tools like Microsoft Office or Google Workspace.
  • Problem-Solving Ability to handle challenging situations calmly and effectively.
  • Experience in the general contracting or home services industry is a plus.
Why Join Us?

  • Opportunity to work in a supportive, family-oriented team environment.
  • Career growth potential in a growing company.
  • Competitive pay.
  • Make a difference by helping customers with critical home improvement and contracting needs.

Compensation: $22.00 - $25.00 per hour



Infinite Home Solutions LLC

About Infinite Home Solutions LLC

WE DON’T JUST FIX HOMES — WE RESURRECT THEM.

Infinite Home Solutions is California’s elite home services powerhouse, built to save property owners tens of thousands — even hundreds of thousands — on roofing, HVAC, and renovations.

Based in Fresno and licensed across the state, we run a multi-division contracting machine that solves your problems fast, affordably, and without BS.

Here’s what makes us different (and better):

🔩 INFINITE ROOFING SOLUTIONS

California’s Largest, Most Experienced Roof Maxx® Dealer

5-Star Certified in Roof Maxx, FAR (Fluid Applied Roofing), Owens Corning & GAF

Commercial & Residential Roof Rejuvenation, Repair, Coatings & Certifications

We add 15–20 years to roofs — for 1/10th the cost of replacement

🔥 INFINITE HVAC SOLUTIONS

Licensed HVAC Division Serving Homes & Businesses

Install, Maintain, Repair — Always Done Right

Built for energy savings and long-term comfort

🏚 INFINITE HOMEBUYERS

Our fix-and-flip investment arm buying distressed properties

Remodels and full rehabs backed by in-house GC & Roofing teams

We turn eyesores into instant equity across the Central Valley & NorCal

💼 CREDENTIALS & CERTIFICATIONS:

California General Contractor License (Class B)

C-39 Roofing License — Bonded & Insured

Licensed HVAC Contractor

Roof Maxx® Authorized Dealer — #1 in California

FAR (Fluid Applied Roofing) Certified Vendor

Owens Corning + GAF 5-Star Partner

We serve commercial building owners, real estate investors, homeowners, brokers, and property managers who are tired of overpriced, underdelivered contracting promises.

Whether it’s a 100,000 sq ft flat roof or a 1,200 sq ft starter home, we bring the same energy: save money, add life, and get the job done right the first time.

Industry
Construction & Skilled Trades
Company Size
11-50 employees
Headquarters
Fresno, CA
Year Founded
2021
Website
infroofing.com
Social Media