Job Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Bilingual Medical Claims Administrator in Canada.

This fully remote opportunity is ideal for detail-oriented professionals who thrive in structured, fast-paced environments and enjoy administrative support work within the healthcare and insurance sectors. In this role, you will contribute to the quality and accuracy of disability operations by reviewing sensitive communications, ensuring privacy compliance, and supporting continuous improvement initiatives. You will work closely with case managers, operational teams, and stakeholders across Canada while maintaining high standards of confidentiality and professionalism. The position combines analytical thinking, communication review, and process coordination in a collaborative digital workplace. With a strong emphasis on organization and accuracy, this role offers valuable exposure to medical claims administration and disability support services. It is an excellent opportunity for bilingual professionals looking to grow within a remote corporate environment.

Accountabilities:

In this role, you will support disability operations and claims administration activities while ensuring communication quality, compliance, and operational efficiency.

• Review external communications to ensure alignment with privacy standards and client-specific communication protocols.
• Identify inaccuracies or inconsistencies in documentation and provide constructive feedback to internal teams.
• Monitor communication trends and contribute insights to support continuous improvement initiatives.
• Manage shared email inboxes while respecting turnaround times and quality expectations.
• Assist with administrative and case management-related tasks, including invoice processing, referrals, and email coordination.
• Collaborate with internal stakeholders such as case managers, operations specialists, and leadership teams.
• Maintain confidentiality and ensure compliance with privacy and communication standards at all times.
• Support workflow efficiency by prioritizing tasks and managing multiple deadlines effectively.

Requirements:

The ideal candidate is bilingual, highly organized, and comfortable handling administrative responsibilities in a remote and fast-paced professional environment.

• Post-secondary education at the college or university level.
• Full professional fluency in both English and French.
• 0–2 years of experience in administration, office support, healthcare, or a related environment.
• Strong proficiency with Microsoft Office tools including Outlook, Teams, Excel, OneNote, OneDrive, PowerPoint, and Adobe applications.
• Excellent attention to detail with strong analytical and problem-solving abilities.
• Ability to investigate issues, apply sound judgment, and follow through to resolution.
• Strong organizational, planning, and prioritization skills.
• Excellent written and verbal communication abilities.
• Ability to work independently while collaborating effectively within a team environment.
• Comfortable managing high workloads and competing priorities in a fast-paced setting.
• Experience in disability management, group benefits, or healthcare administration is considered an asset.

Benefits:

• Fully remote work arrangement across Canada.
• Competitive hourly compensation of $17 CAD.
• Full-time schedule with stable weekday hours (10:30 AM – 6:30 PM EST).
• 12-month contract with potential for long-term or permanent opportunities.
• Collaborative and supportive remote work environment.
• Opportunity to gain experience within the insurance and disability management sector.
• Exposure to cross-functional teams and operational processes.
• Flexible and technology-driven work environment focused on professional development.

How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best! Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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