Job Description

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Bilingual Loan Officer supports the loan origination process by gathering and reviewing client documentation, analyzing financial information, and helping structure loan scenarios in alignment with program requirements. This role works closely with an established Loan Officer and contributes to an efficient, accurate, and client‑focused lending workflow. This role offers exposure to a dynamic lending environment, provides opportunities to expand knowledge within the mortgage industry, and includes access to provided leads to support production and professional development.

Job Responsibilities:

• Inbound leads provided.
• Take complete loan applications and review client documentation.
• Guide borrowers through the loan application process and provide clear, timely communication.
• Analyze credit, income, and financial profiles to recommend appropriate loan products.
• Structure loan scenarios and review program options.
• Originate residential mortgage loans, including Conventional, FHA, VA, and Non‑QM products.
• Build and maintain relationships with clients, real estate agents, and referral partners.
• Ensure documentation and loan files meet federal, state, and investor compliance requirements.
• Proactively follow up with clients and active files to resolve inquiries and gather required information.
• Collaborate with processing and underwriting teams to support pipeline management and ensure smooth, timely closings.
• Stay up to date on lending guidelines, market trends, and interest rate changes.

Qualifications and Skills:

• Active Nevada Loan Originator license (NMLS).
• Fluency in Spanish and English to support a diverse customer base.
• 2+ years of experience as a Loan Officer or Mortgage Loan Originator, preferred.
• Advanced knowledge of mortgage products and underwriting guidelines.
• Comfortable working with numbers and financial documents.
• Highly organized with excellent attention to detail.
• Excellent communication, sales, and relationship-building skills.
• Skilled in working independently and maintaining productivity in a remote environment.
• Skilled in applying analytical thinking to evaluate information, solve problems, and make sound decisions.
• Skilled in demonstrating accountability and reliability in completing tasks and meeting commitments.
• Skilled in collaborating effectively as a contributing member of the team.
• Skilled in pursuing ongoing professional development to support increased effectiveness and career growth.
• Proficient with loan origination systems and digital documentation tools.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.