Job Description

Bilingual Leaves & Accommodations Specialist

El Mirage, AZ (hybrid)

Make a meaningful impact on the employee experience.
Join our team as a Leaves & Accommodations Specialist, where you’ll play a critical role in supporting employees through important life events. In this fast-paced, high-impact role, you’ll partner across HR, leadership, and external partners to ensure a seamless, compliant, and compassionate leaves and accommodations process.

What You’ll Do

• Serve as a trusted resource by providing timely, accurate guidance to employees, leaders, and third-party administrators on leaves and accommodations programs.
• Review and determine eligibility for a variety of leave types, ensuring appropriate designation and documentation.
• Partner with HR, occupational health, management, and legal teams to assess and respond to accommodation requests.
• Manage end-to-end leave cases, providing ongoing communication and updates to all stakeholders.
• Administer leave programs across a multi-site, multi-state organization.
• Maintain compliance with federal, state, and local regulations (FMLA, ADA, state leave programs, etc.) while applying company policies.
• Accurately process transactions and maintain employee data across HR systems (HCM, UKG, ServiceNow, and vendor platforms).
• Collaborate with HR teams across locations to ensure data integrity and consistency.
• Handle a high volume of inquiries (phone, in-person, and system requests) with professionalism and empathy.
• Safeguard confidential information with the highest level of discretion.

What Sets You Up for Success

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent communication skills (written and verbal) with a customer-first mindset.
• Sound judgment and decision-making abilities in sensitive or complex situations.
• A collaborative approach with the ability to build relationships across teams.
• High attention to detail and a passion for accuracy and process improvement.

Qualifications

• High school diploma or GED required.
• Experience in customer service, HR, or a related field preferred.
• Experience with leaves management and HR systems (HRIS, UKG, PeopleSoft, Fusion, etc.) is a plus.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint); Power Platform experience is a bonus.

Why Join Us?

• Purpose-driven work: Support employees during critical moments that matter most.
• Collaborative environment: Work closely with HR, leadership, and cross-functional teams.
• Growth opportunity: Build expertise in employment laws, compliance, and HR systems.
• Dynamic role: No two days are the same in this fast-paced, people-focused position.

If you’re highly organized, detail-oriented, and passionate about delivering exceptional employee experiences, we’d love to connect with you!

About Pella Corporation

As the #1 most-preferred national window and door brand by homeowners across the country, Pella Corporation leads the industry in innovation and design. Founded in 1925, today the Pella Family of Brands encompasses a robust product offering sold and installed through various channels. We are a growing, privately owned company with 20 manufacturing locations and over 10,000 team members in the U.S. and Canada. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America’s Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes' 2024 Best Employers for Women and Best-In-State Employer in Iowa. We have also received numerous accolades for innovation and design, including Fast Company’s Best Workplaces for Innovators in 2024 and Most Innovative Manufacturers for 2022 and 2023.

At Pella, our team cares deeply, learns continuously and achieves results that go beyond. We encourage creative thinking that seeks out and includes diverse perspectives. And we empower you to do the work you’re most proud of — that’s why we offer individualized talent development plans, cross-functional experiences and opportunities for career advancement through personal and professional development.

With talent just like you, we are imagining, building and fighting for a brighter future for generations to come. Ready to find a career that sparks your passion?