Hunters International

Bilingual Japanese & English Customer Service Representative

Hunters International  •  Kuala Lumpur, MY (Onsite)  •  2 months ago
Expired
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Job Description

Who are we?
Our client is a business process outsourcing company that offers amazing career opportunities and benefits to everyone across the globe in 29 countries, speak 60+ languages, and employ over 55,000 people worldwide!

s:

  • Handle pre and post reservation inquiries by phone, e-mail and fax
  • Handle customer requests by phone and e-mail
  • Modify, change and/or cancel existing reservations
  • Make outbound calls to hotels/guests to arrangement special requests
  • Act as liaison between guest and hotel to resolve complaints
  • Manage relationships with hotels by providing high levels of customer service and account management support.

Job Requirements:

  • Excellent communication skills in Japanese & English
  • Excellent commercial understanding;
  • Problem solving
  • Sense of responsibility
  • Independent and customer friendly
  • Experienced with Customer Care, internet and hotel industry

 Working Hours:
5 working days rotational shift (Mon-Sun) | 8am - 10pm (9 hours/day)

 Remuneration:
Total package up to MYR 8,500

Consultant in Charge
Angel Chok | 014 612 6048 | angel.chok@hunters-in.com

Hunters International

About Hunters International

Hunters International is a leading provider of human resources solutions to organizations of all sizes across a range of industries. We understand that finding the right talent and managing your workforce effectively is key to achieving your business goals, and we're here to help you make that happen.

At Hunters International, we offer a comprehensive range of services to help you find, attract, and retain the best talent for your organization. Our recruitment services cover executive, permanent, temporary, and contract placements, with a focus on delivering customized solutions that meet your unique needs and requirements.

In addition to our recruitment services, we also offer HR outsourcing and consultancy, providing expert guidance and support on a range of HR issues, from compliance and employee relations to performance management and talent development. Our payroll outsourcing services help you streamline your payroll process and ensure accurate, timely payment to your employees, while our HRIS solutions provide a powerful platform for managing your workforce data and analytics.

Our team of experienced consultants is dedicated to delivering outstanding service and building long-term partnerships with our clients, and we're committed to excellence, integrity, and professionalism in all that we do.

Contact us today to learn more about our services and how we can help you achieve your goals!

SSM: Hunters International Sdn Bhd (1102059-U)

Industry
Unknown
Company Size
11-50 employees
Headquarters
Petaling Jaya, MY
Year Founded
2014
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