Position Summary

This role supports projects by coordinating between business users, client-facing teams, and IT. Responsibilities include project coordination, UAT support, documentation, and bilingual (Japanese/English) communication to ensure projects run smoothly.

Key Responsibilities

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  Coordinate daily work between client-facing teams, project teams, and IT

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  Organize meetings, track issues, and share project updates

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  Prepare and maintain project documents and workflows

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  Support UAT activities, including test case preparation, testing, and issue tracking

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  Perform basic data analysis and system-related research

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  Help manage project tasks and share information across teams

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  Create user guides, procedures, and service or promotional materials

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  Provide Japanese/English communication, translation, and document editing

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  Coordinate communication with internal teams, Tokyo office, and customers

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  Support product and service promotion activities

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  Assist managers and complete other assigned tasks

Requirements

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  Bachelor’s degree in Business, Economics, Finance, Marketing, Accounting, IT, or equivalent preferred

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  5–6 years of professional experience (financial institution experience preferred)

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  Strong PC skills (MS Word, Excel; Access preferred)

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  Excellent written and verbal communication skills in
  Japanese and English

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  Strong teamwork, coordination, and organizational skills

Benefits