Job Description

This is a remote position.

Bilingual Intake Specialist

Overview

We are seeking a compassionate and detail-oriented Bilingual Intake Specialist to support the

intake and enrollment process for home healthcare services. This role serves as the primary

point of contact for prospective members and their families while coordinating communication

between healthcare providers, facilities, and insurance companies.

Key Responsibilities

● Process and manage member referrals received from the Marketing Department

● Educate prospective members and families on home care service requirements

● Coordinate assessments and assist with the enrollment process

● Maintain ongoing communication with members and families throughout enrollment

● Serve as a liaison between members, nursing facilities, physician offices, hospitals, and

insurance companies

● Follow up on required documentation and enrollment requirements

● Update daily reports and maintain accurate records in the system

● Ensure all member information is accurately documented and maintained

Platforms & Tools Used

● Inflowcare

● Microsoft Office

● Email and phone communication systems

Ideal Candidate

● At least 1 year of experience as an Intake Specialist, Home Care Intake Coordinator, or

Long-Term Care Liaison

● Fluent in English and Spanish

● Strong customer service and communication skills

● Compassionate, professional, and solution-oriented

● Strong follow-up and organizational skills

● Detail-oriented with accurate documentation abilities

● Ability to manage multiple referrals and enrollment cases simultaneously

● Comfortable communicating with members, families, healthcare providers, and

insurance companies

About Slash Staffing

We specialize in connecting businesses with top talent from around the world. Be it a startup or an established company, we’re here to help you build your dream team without breaking the bank.

→ Affordable Remote Talent

Hire skilled overseas workers for any remote role starting at just $4.98/hr. We provide a wide range of services to meet your business needs.

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Why Choose Slash Staffing?

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Industry

HR & Recruiting

Company Size

11-50 employees

Headquarters

Jackson, New Jersey

Year Founded

2024

Website

slashstaffing.com

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