About The Lisinski Law Firm
Since 2020, Lisinski Law Firm has served as a dedicated humanitarian immigration practice committed to providing meaningful support to individuals and families seeking safety, stability, and a path forward. We frequently stand with clients who have been turned away elsewhere, offering both advocacy and care. Joining our Firm means becoming part of a team devoted to keeping families together and “Changing as Many Lives as Possible.”
Position Purpose
The Intake Specialist performs the initial consultation with our clients to determine which of our services best fits their specific situation. This role involves gathering information, assessing client needs and ensuring a smooth entry into the firm. The Intake Specialist plays a crucial role in driving revenue by delivering the highest quality service to our clients.
Your Key Contributions:
1.Learn, memorize, and research the case types we offer at the firm based on Attorney’s guidelines.
2.Conduct one-hour interviews with potential clients and initiate a potential case type based on the Attorney’s direction, training, FAQ documents, and other communications.
3.Lead Interviews with approved sales scripts and empathy to build rapport with potential clients.
4.Review case pricing with clients and determine their best payment option to start a potential case type. Involve the Intake Manager or Intake Assistant Manager to approve manager specials or payment plans.
5.Educate clients on the benefits of partnering with our firm and the payment options available to them.
6.Convert potential leads into admitted clients based on benefits and values of each case type.
7.Schedule and follow up with all leads that have potential case types to clarify information, answer questions, and encourage engagement with the firm.
8.If eligible, based on client’s initial down payment, this individual is responsible for scheduling the sign-up appointment.
9.Responsible for sending contracts to clients following down payment.
10.Stay up to date on weekly legal training with firm attorneys.
What Makes You a Great Fit:
1.Bilingual (Spanish English) B2-C1]
2.Proficient with Microsoft Office Suite or related software
3.High School Diploma or equivalent experience
4.Excellent verbal and written communication skills
5.Possess excellent bilingual (English and Spanish) interpersonal and communication skills, both written and verbal
6.World class customer service and selling skills
7.Proven ability to meet deadlines and time manage themselves
8.Impeccable organizational skills and attention to detail
9.Strong problem-solving skills
10.Experience in sales or metrics-based environment preferred
How You'll Benefit
Lisinski Law Firmprovidesa comprehensive benefits package that supports the diverse needs of our employees and their families. We recognize the importance of health and well-being and are committed to fostering an environment where every team member can feel and perform at their best.
OurFirm
AtLisinski Law Firm, the same dedication we show our clients is reflected in how we support and empower our team. LLF is a workplace where employees are supported by peers, heard by leadership, and uplifted by a collaborative team environment. Whetheryou’rejoining our Marketing, Information Technology, Accounting, or Legal teams, your contributions are essential. Every role at LLF plays a vital part in creating meaningful, lasting impact in the lives of those we serve.
Our Values
At Lisinski Law Firm, our values drive us with passion for the families we support as aclient-centeredfirm, united by ourmission with impactto keep families together through dedicated representation. Guided byunity and teamwork, we provideclear and consistentcommunication,so every person feels informed and supported. We are recognized for ourexcellence in difficult cases, whereunconventional thinkingand creative solutions allow us to deliver high quality service and achieve meaningful results for the families we serve.
Our dedicated attorneys with impressive trial experience and impeccable reputations represent clients nationwide and can help change your life by legalizing your status so you can remain here with your family, for good. Our mission is to bring compassion back to law by protecting client rights, representing and fighting for what our clients deserve.
Far too often we see genuine, good people silenced because they don’t have the resources they need to see their case through. Nothing can feel more intimidating than sorting through paperwork, keeping track timelines, and navigating the complex immigration system. Our attorneys advocate ruthlessly for your rights with compassionate representation. We anticipate the needs of our clients and are well-versed in proactive planning if you or a loved one are in need immigration support. As our client, you will always be our top priority. That is our promise.
