Job Description

Bilingual Full-Cycle Sales Representative

Position Type: Full-Time | Remote

Working Hours: U.S. Business Hours

About the Role

At Pavago, we are hiring for one of our clients seeking an experienced Bilingual Full-Cycle Sales Representative to join their growing sales team.

This role is ideal for a proven salesperson who knows how to manage a pipeline, conduct consultative sales conversations, handle objections, follow up consistently, and close deals. International moving experience is preferred but not required—the client will provide industry training.

The ideal candidate does not need to be an industry expert, but they should already understand how to sell, manage opportunities, and take ownership of the sales process from initial lead engagement through close.

Responsibilities

Sales & Lead Management

• Respond to and engage with leads through the company's automated lead system.
• Conduct discovery calls to understand customers' relocation needs, timelines, destinations, and requirements.
• Manage opportunities from initial contact through quoting, negotiation, follow-up, and close.
• Follow up consistently with prospects and open proposals to maximize conversions.

Consultative Selling & Closing

• Present moving solutions based on each customer's specific requirements.
• Prepare and explain competitive moving quotes in coordination with the internal team.
• Handle objections confidently and communicate the value of the company's services.
• Negotiate appropriately and convert qualified opportunities into booked moves.
• Identify buying signals and use effective closing techniques to move opportunities toward a decision.

Pipeline & CRM Management

• Take complete ownership of the sales pipeline and ensure opportunities consistently move forward.
• Maintain accurate CRM records, notes, follow-ups, and pipeline stages.
• Track customer interactions and ensure no qualified opportunity is left without follow-up.
• Prioritize opportunities based on customer needs, buying intent, and potential revenue.

Client & Internal Coordination

• Build strong relationships with prospective customers throughout the sales process.
• Set clear expectations regarding pricing, services, and timelines.
• Coordinate with pricing and operations teams to ensure proposed solutions align with service capabilities.
• Maintain clear and proactive communication with internal teams and customers.

What Makes You a Perfect Fit

• You already know how to sell—you don't need to be taught the fundamentals of sales.
• You are confident speaking with prospects, asking discovery questions, and identifying buying signals.
• You have experience taking opportunities through the full sales cycle, from initial contact to close.
• You are persistent with follow-up and comfortable having multiple conversations before closing.
• You take complete ownership of your pipeline and sales results.
• You are motivated by performance and commission-based earning potential.
• You are comfortable learning a new industry and becoming knowledgeable about the product quickly.
• You are organized, accountable, and able to work independently.
• You are comfortable working with both warm/inbound opportunities and outbound sales activity.

Required Experience & Skills

• 3 years of proven sales experience required.
• Proven experience managing a sales process from lead engagement through closing.
• Full-cycle sales experience strongly preferred.
• Outbound sales experience strongly preferred.
• Strong consultative and needs-based selling skills.
• Demonstrated experience handling objections and closing deals.
• Experience working with CRM and sales pipeline tools.
• Strong computer literacy and ability to work with multiple systems.
• Excellent written and verbal English communication skills.
• Fluent or professional Spanish.
• Ability to work independently with minimal sales coaching.

Typical Day

• Review and prioritize new and existing leads.
• Conduct discovery calls and understand customer requirements.
• Follow up with prospects and open quotes.
• Coordinate with internal teams on pricing and service availability.
• Handle objections and negotiate with qualified prospects.
• Update CRM records and pipeline stages.
• Move qualified opportunities toward booked moves.
• Maintain consistent follow-up throughout the sales cycle.

Interview Process

• Initial screening with Pavago.
• Client interview.
• Final selection and onboarding.

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